C\u00e1c n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 ng\u00e0y nay kh\u00f4ng ch\u1ec9 l\u00e0 phi\u00ean b\u1ea3n m\u1edbi c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng c\u0169. Ch\u00fang cho\u00a0ph\u00e9p b\u1ea1n thi\u1ebft k\u1ebf m\u1ed9t doanh nghi\u1ec7p k\u1ef9 thu\u1eadt s\u1ed1 ho\u00e0n to\u00e0n m\u1edbi – mi\u1ec5n l\u00e0 b\u1ea1n tu\u00e2n theo c\u00e1c nguy\u00ean t\u1eafc n\u00e0y.<\/p>\n\n\n\n
V\u00f2ng \u0111\u1eddi c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111ang tr\u1edf n\u00ean ng\u1eafn h\u01a1n m\u1ed7i n\u0103m. C\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh m\u1edbi \u0111ang ph\u00e1 v\u1ee1 c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p b\u1eb1ng c\u00e1ch t\u1eadn d\u1ee5ng c\u00e1c quy tr\u00ecnh v\u00e0 quy tr\u00ecnh k\u1ef9 thu\u1eadt s\u1ed1 hi\u1ec7n \u0111\u1ea1i. S\u1ef1 mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ng\u1eebng ph\u00e1t tri\u1ec3n trong m\u1ed9t cu\u1ed9c \u0111ua t\u0103ng t\u1ed1c cho nh\u1eefng tr\u1ea3i nghi\u1ec7m ti\u00ean ti\u1ebfn nh\u1ea5t, si\u00eau k\u1ebft n\u1ed1i, li\u1ec1n m\u1ea1ch. C\u00e1c ch\u1ee9c n\u0103ng CNTT ch\u1ecbu \u00e1p l\u1ef1c kh\u00f4ng ng\u1eebng \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c kh\u1ea3 n\u0103ng h\u00e0ng \u0111\u1ea7u nh\u01b0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u, an ninh m\u1ea1ng, x\u1eed l\u00fd t\u1ef1 \u0111\u1ed9ng v\u00e0 t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a b\u00ean th\u1ee9 ba. C\u00e1ch d\u1ec5 nh\u1ea5t \u0111\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y l\u00e0 th\u00f4ng qua c\u00e1c n\u1ec1n t\u1ea3ng k\u1ebft n\u1ed1i t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi v\u1edbi c\u00f9ng m\u1ed9t c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng k\u1ef9 thu\u1eadt s\u1ed1 \u0111a ng\u00e0nh d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y.<\/p>\n\n\n\n
Trong b\u1ed1i c\u1ea3nh n\u00e0y, h\u1ec7 th\u1ed1ng CNTT hi\u1ec7n h\u00e0nh c\u1ee7a c\u00f4ng ty l\u00e0 s\u1ef1 k\u1ebf th\u1eeba c\u1ee7a v\u00e0i n\u0103m tr\u01b0\u1edbc, \u0111ang nhanh ch\u00f3ng tr\u1edf n\u00ean l\u1ed7i th\u1eddi. Vi\u1ec7c hi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ec7 th\u1ed1ng b\u1ea1n c\u1ea7n ng\u00e0y nay kh\u00f4ng ch\u1ec9 l\u00e0 n\u00e2ng c\u1ea5p; b\u1ea1n \u0111ang ch\u01a1i m\u1ed9t tr\u00f2 ch\u01a1i m\u1edbi v\u1edbi c\u00e1c quy t\u1eafc m\u1edbi, trong \u0111\u00f3 b\u1ea1n hi\u1ec7n \u0111\u1ea1i h\u00f3a kh\u00f4ng ch\u1ec9 c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ch\u1ee9c n\u0103ng, m\u00e0 c\u1ea3 c\u00e1ch m\u00e0 b\u1ea1n l\u00e0m CNTT. C\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n l\u1edbn gi\u1ed1ng nhau, nh\u01b0ng c\u00e1c t\u00f9y ch\u1ecdn v\u00e0 nguy\u00ean t\u1eafc c\u1ee7a qu\u00e1 kh\u1ee9 kh\u00f4ng c\u00f2n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng. Ph\u1ea7n c\u1ee9ng kh\u00f4ng c\u00f2n \u0111\u1ee9ng m\u1ed9t m\u00ecnh. C\u00e1c c\u1ea3m bi\u1ebfn v\u00e0 k\u1ebft n\u1ed1i Internet \u0111\u01b0\u1ee3c nh\u00fang trong th\u1ef1c t\u1ebf m\u1ecdi c\u00f4ng c\u1ee5, bao g\u1ed3m c\u1ea3 nh\u1eefng c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ho\u00e0n to\u00e0n l\u00e0 m\u00e1y m\u00f3c c\u01a1 kh\u00ed. Ph\u1ea7n m\u1ec1m kh\u00f4ng c\u00f2n \u0111\u01b0\u1ee3c b\u00e1n d\u01b0\u1edbi d\u1ea1ng g\u00f3i \u0111\u1ec3 c\u00e0i \u0111\u1eb7t. N\u00f3 \u0111\u01b0\u1ee3c cung c\u1ea5p d\u01b0\u1edbi d\u1ea1ng m\u1ed9t n\u1ec1n t\u1ea3ng, b\u1eb1ng c\u00e1ch \u0111\u0103ng k\u00fd t\u1eeb \u0111\u00e1m m\u00e2y, \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng n\u00e2ng c\u1ea5p v\u00e0 \u0111\u01b0\u1ee3c l\u1eadp tr\u00ecnh theo nh\u1eefng c\u00e1ch m\u1edbi.
Tuy nhi\u00ean, m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 quan tr\u1ecdng nh\u1ea5t \u0111\u00e3 kh\u00f4ng thay \u0111\u1ed5i. C\u00e1c t\u1ed5 ch\u1ee9c ph\u1ea3i v\u1eabn t\u1eadp trung v\u00e0o l\u1ee3i th\u1ebf c\u1ea1nh tranh c\u1ee7a h\u1ecd. N\u1ed7 l\u1ef1c hi\u1ec7n \u0111\u1ea1i h\u00f3a ph\u1ea3i t\u1ea1o ra gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p. C\u00e1c nh\u00e0 \u0111\u1ea7u t\u01b0 v\u00e0 c\u00e1c b\u00ean li\u00ean quan kh\u00e1c \u0111ang \u0111\u00f2i h\u1ecfi nhi\u1ec1u h\u01a1n bao gi\u1edd h\u1ebft.<\/p>\n\n\n\n
Hi\u1ec3u nh\u1eefng g\u00ec c\u1ea7n l\u00e0m \u0111\u00fang – c\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a h\u1ec7 th\u1ed1ng CNTT c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n – l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft. Bi\u1ebft l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 l\u00e0m cho \u0111\u00fang – c\u00e1ch l\u1eadp k\u1ebf ho\u1ea1ch, tr\u00ecnh t\u1ef1, \u0111\u1ea7u t\u01b0, thi\u1ebft k\u1ebf v\u00e0 thu h\u00fat doanh nghi\u1ec7p xung quanh vi\u1ec7c hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00f4ng ngh\u1ec7 c\u1ee7a b\u1ea1n – c\u0169ng quan tr\u1ecdng kh\u00f4ng k\u00e9m. M\u1ed9t s\u1ed1 n\u1ed7 l\u1ef1c gi\u00e1 t\u1ed1t h\u01a1n so v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c. Ch\u00fang t\u00f4i \u0111\u00e3 ch\u1eaft l\u1ecdc 10 nguy\u00ean t\u1eafc chung cho nh\u1eefng n\u1ed7 l\u1ef1c th\u00e0nh c\u00f4ng. B\u1ea1n c\u00f3 th\u1ec3 ngh\u0129 v\u1ec1 ch\u00fang nh\u01b0 nh\u1eefng h\u01b0\u1edbng d\u1eabn thi\u1ebft y\u1ebfu cho vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 c\u1ee7a b\u1ea1n, t\u1eeb h\u1ec7 th\u1ed1ng k\u1ebf th\u1eeba c\u1ee7a b\u1ea1n sang c\u00e1c n\u1ec1n t\u1ea3ng c\u1ee7a t\u01b0\u01a1ng lai.<\/p>\n\n\n\n
1. \u0110\u1eb7t gi\u00e1 tr\u1ecb kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u<\/p>\n\n\n\n
M\u1eb7c d\u00f9 c\u00f3 nhi\u1ec1u c\u00e1c y\u1ebfu t\u1ed1 c\u00f3 th\u1ec3 k\u00edch ho\u1ea1t quy\u1ebft \u0111\u1ecbnh hi\u1ec7n \u0111\u1ea1i h\u00f3a CNTT, nh\u01b0ng m\u1ed9t m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng c\u1ef1c k\u1ef3 quan tr\u1ecdng l\u00e0: mang l\u1ea1i gi\u00e1 tr\u1ecb. M\u1ecdi kho\u1ea3n \u0111\u1ea7u t\u01b0 v\u00e0o c\u00f4ng ngh\u1ec7 n\u00ean khu\u1ebfch \u0111\u1ea1i l\u1ee3i \u00edch cho kh\u00e1ch h\u00e0ng cu\u1ed1i c\u00f9ng, cho d\u00f9 th\u00f4ng qua tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m cao h\u01a1n ho\u1eb7c hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng gi\u00fap gi\u1ea3m gi\u00e1 v\u00e0 t\u0103ng gi\u00e1 tr\u1ecb.
B\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch ph\u00e1t tri\u1ec3n m\u1ed9t \u0111\u1ec1 \u00e1n kinh doanh v\u1eefng ch\u1eafc cho n\u1ed7 l\u1ef1c hi\u1ec7n \u0111\u1ea1i h\u00f3a, cho th\u1ea5y gi\u00e1 tr\u1ecb k\u1ef3 v\u1ecdng v\u00e0 s\u1ef1 \u0111\u1ed5i m\u1edbi. R\u00f5 r\u00e0ng bao g\u1ed3m (v\u00e0 \u0111\u1ed3ng \u00fd) c\u00e1c k\u1ebft qu\u1ea3 quan tr\u1ecdng nh\u1ea5t cho kh\u00e1ch h\u00e0ng. N\u00f3i r\u00f5, v\u1edbi s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 ch\u00ednh x\u00e1c, m\u1ed7i kh\u00eda c\u1ea1nh c\u1ee7a h\u1ec7 th\u1ed1ng CNTT m\u1edbi s\u1ebd \u0111\u00f3ng g\u00f3p nh\u01b0 th\u1ebf n\u00e0o. B\u1ea1n s\u1ebd c\u00f3 th\u1ec3 ch\u1ec9 ra nh\u1eefng c\u1ea3i ti\u1ebfn c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c trong c\u00e1c s\u1ed1 li\u1ec7u ch\u00ednh – v\u00ed d\u1ee5: gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng, tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, b\u00e1n h\u00e0ng, n\u0103ng su\u1ea5t v\u00e0 tuy\u1ec3n d\u1ee5ng.<\/p>\n\n\n\n
S\u1eed d\u1ee5ng c\u00e1c nh\u00f3m ch\u1ee9c n\u0103ng ch\u00e9o \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 thi\u1ebft k\u1ebf n\u1ed7 l\u1ef1c hi\u1ec7n \u0111\u1ea1i h\u00f3a n\u00e0y. C\u00e1c chuy\u00ean gia ch\u1ee9c n\u0103ng t\u1eeb c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 CNTT, chi\u1ebfn l\u01b0\u1ee3c, R & D, t\u01b0\u01a1ng t\u00e1c kh\u00e1ch h\u00e0ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c c\u00f9ng nhau trong m\u00f4i tr\u01b0\u1eddng sandbox nhanh nh\u1eb9n \u0111\u1ec3 thi\u1ebft k\u1ebf c\u00e1c thay \u0111\u1ed5i xung quanh m\u1ed9t b\u1ed9 th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt ph\u1ed1i h\u1ee3p. Trong giai \u0111o\u1ea1n \u0111\u1ea7u n\u00e0y v\u00e0 trong su\u1ed1t s\u00e1ng ki\u1ebfn, do \u0111\u00f3, b\u1ea1n li\u00ean k\u1ebft ki\u1ebfn \u200b\u200bth\u1ee9c h\u00e0ng \u0111\u1ea7u v\u1ec1 c\u00f4ng ngh\u1ec7 thay \u0111\u1ed5i v\u1edbi nh\u1eadn th\u1ee9c s\u00e2u s\u1eafc, h\u00e0ng ng\u00e0y v\u1ec1 k\u1ebft qu\u1ea3 mong mu\u1ed1n. Khi b\u1ea1n k\u1ebft h\u1ee3p c\u00e1c nh\u00f3m n\u00e0y l\u1ea1i v\u1edbi nhau, b\u1ea1n s\u1ebd thi\u1ebft l\u1eadp m\u1ed9t khung tham chi\u1ebfu \u0111\u01b0\u1ee3c chia s\u1ebb – m\u1ed9t ng\u00f4n ng\u1eef chung \u0111\u1ec3 m\u00f4 t\u1ea3 c\u00e1c t\u00ednh n\u0103ng b\u1ea1n mu\u1ed1n v\u00e0 c\u00e1c kh\u1ea3 n\u0103ng b\u1ea1n \u0111ang x\u00e2y d\u1ef1ng. \u0110i\u1ec1u n\u00e0y c\u0169ng s\u1ebd gi\u00fap thu h\u00fat c\u00e1c b\u00ean li\u00ean quan m\u1edbi khi h\u1ecd tham gia n\u1ed7 l\u1ef1c.<\/p>\n\n\n\n
M\u1ed9t c\u00f4ng ty v\u1eadn t\u1ea3i l\u1edbn \u0111\u00e3 c\u1ea3i t\u1ed5 h\u1ec7 th\u1ed1ng tr\u1ef1c tuy\u1ebfn c\u1ee7a m\u00ecnh theo c\u00e1ch n\u00e0y, c\u1ea3i thi\u1ec7n s\u1ef1 t\u00edch h\u1ee3p gi\u1eefa trang web x\u1eed l\u00fd c\u00e1c \u0111\u1eb7t ch\u1ed7 c\u1ee7a h\u00e0nh kh\u00e1ch v\u00e0 c\u00e1c ch\u1ee9c n\u0103ng c\u1ee7a v\u0103n ph\u00f2ng back-office, trong s\u1ed1 nh\u1eefng th\u1ee9 kh\u00e1c, \u0111i l\u1ea1i \u0111\u01b0\u1ee3c \u0111\u1ecbnh tuy\u1ebfn. Trong c\u00e1c phi\u00ean th\u1ea3o lu\u1eadn chuy\u00ean s\u00e2u v\u1ec1 sandbox, c\u00f4ng ty \u0111\u00e3 th\u00e0nh l\u1eadp c\u00e1c nh\u00f3m l\u00e0m vi\u1ec7c \u0111a ch\u1ee9c n\u0103ng t\u1ea1m th\u1eddi, \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn v\u1edbi t\u00ean g\u1ecdi l\u00e0 b\u1ed9 l\u1ea1c., \u0110\u01b0\u1ee3c giao tr\u00e1ch nhi\u1ec7m l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n hi\u1ec7n \u0111\u1ea1i h\u00f3a, c\u00e1c b\u1ed9 l\u1ea1c bao g\u1ed3m c\u00e1c chuy\u00ean gia CNTT c\u00f9ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi t\u1eeb t\u00e0i ch\u00ednh, ho\u1ea1t \u0111\u1ed9ng v\u00e0 R & D.<\/p>\n\n\n\n
Trong khu v\u1ef1c c\u00f4ng, gi\u00e1 tr\u1ecb kh\u00e1ch h\u00e0ng chuy\u1ec3n sang d\u1ecbch v\u1ee5 c\u00f4ng c\u1ed9ng, nh\u01b0ng nguy\u00ean t\u1eafc v\u1eabn gi\u1eef. Khi S\u1edf c\u1ea3nh s\u00e1t Ottawa (OPS) \u1edf th\u00e0nh ph\u1ed1 th\u1ee7 \u0111\u00f4 c\u1ee7a Canada quy\u1ebft t\u00e2m chuy\u1ec3n \u0111\u1ed5i c\u01a1 b\u1ea3n m\u00f4 h\u00ecnh cung c\u1ea5p d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh \u0111\u1ec3 k\u1ebft n\u1ed1i v\u00e0 ph\u1ee5c v\u1ee5 c\u00f4ng ch\u00fang t\u1ed1t h\u01a1n, l\u00e3nh \u0111\u1ea1o c\u1ee7a n\u00f3 nh\u1eadn ra r\u1eb1ng s\u1ef1 thay \u0111\u1ed5i c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi nhu c\u1ea7u c\u1ee7a c\u00e1c s\u0129 quan tuy\u1ebfn \u0111\u1ea7u v\u00e0 c\u00f4ng ch\u00fang. H\u1ecd \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t quy tr\u00ecnh m\u1ea1nh m\u1ebd \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c c\u00e1n b\u1ed9 n\u00e0y s\u1ebd t\u1ea1o ra v\u00e0 x\u00e1c nh\u1eadn c\u00e1c \u00fd t\u01b0\u1edfng \u0111\u1ec3 hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00f4ng ngh\u1ec7 v\u00e0 \u0111\u1ed5i m\u1edbi CNTT. S\u00e1ng ki\u1ebfn \u200b\u200bc\u1ee7a OPS \u0111\u00e3 \u0111\u1ee7 th\u00e0nh c\u00f4ng \u0111\u1ec3 \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t v\u00ed d\u1ee5 cho nhi\u1ec1u t\u1ed5 ch\u1ee9c tr\u1ecb an kh\u00e1c d\u1ef1 t\u00ednh c\u00e1c bi\u1ebfn \u0111\u1ed5i t\u01b0\u01a1ng t\u1ef1.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi \u0111\u1eb7t gi\u00e1 tr\u1ecb kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u:
T\u1ea1i sao ch\u00fang ta c\u1ea7n t\u0103ng c\u01b0\u1eddng ho\u1eb7c chuy\u1ec3n \u0111\u1ed5i c\u00f4ng ngh\u1ec7 c\u1ee7a ch\u00fang t\u00f4i ngay b\u00e2y gi\u1edd?
Nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0o ch\u00fang ta mong \u0111\u1ee3i \u0111\u1ec3 gi\u1ea3i quy\u1ebft?
L\u00e0m th\u1ebf n\u00e0o thay \u0111\u1ed5i n\u00e0y s\u1ebd cung c\u1ea5p gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i?<\/p>\n\n\n\n
2. \u0110\u01a1n gi\u1ea3n h\u00f3a ki\u1ebfn \u200b\u200btr\u00fac c\u1ee7a b\u1ea1n<\/p>\n\n\n\n
Khi c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e3 ph\u00e1t tri\u1ec3n trong 10 n\u0103m qua, ki\u1ebfn \u200b\u200btr\u00fac c\u01a1 b\u1ea3n c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111\u00e3 c\u00f3 xu h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u00f9ng v\u1edbi h\u1ecd, th\u01b0\u1eddng l\u00e0 theo ki\u1ec3u h\u1ed7n lo\u1ea1n v\u00e0 khi c\u1ea7n thi\u1ebft. M\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u00e3 c\u00f3 c\u00e1c h\u1ec7 th\u1ed1ng CNTT d\u1ef1a tr\u00ean nhi\u1ec1u ng\u00f4n ng\u1eef m\u00e3 h\u00f3a, c\u1ea5u tr\u00fac d\u1eef li\u1ec7u, y\u00eau c\u1ea7u t\u00edch h\u1ee3p v\u00e0 s\u1eafp x\u1ebfp h\u1ed7 tr\u1ee3. K\u1ebft qu\u1ea3 th\u01b0\u1eddng l\u00e0 m\u1ed9t m\u1ea1ng l\u01b0\u1edbi c\u00f4ng ngh\u1ec7 ph\u1ee9c t\u1ea1p: ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch trong t\u1eebng \u1ee9ng d\u1ee5ng ri\u00eang l\u1ebb, nh\u01b0ng kh\u00f3 th\u00edch \u1ee9ng, l\u00e0m m\u1edbi v\u00e0 t\u00edch h\u1ee3p. N\u00f3 th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi n\u1ed7 l\u1ef1c \u0111\u00e1ng k\u1ec3 \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i, ho\u1eb7c th\u1eadm ch\u00ed \u0111\u1ec3 hi\u1ec3u \u00fd ngh\u0129a c\u1ee7a nh\u1eefng thay \u0111\u1ed5i \u0111\u1ed1i v\u1edbi nhu c\u1ea7u c\u1ee7a c\u00e1c b\u00ean li\u00ean quan v\u00e0 hi\u1ec7u qu\u1ea3 kinh doanh.<\/p>\n\n\n\n
C\u00e1c n\u1ec1n t\u1ea3ng m\u00f4-\u0111un hi\u1ec7n \u0111\u1ea1i \u0111\u00e3 thay \u0111\u1ed5i t\u1ea5t c\u1ea3. Ti\u00eau chu\u1ea9n h\u00f3a m\u00e3 ph\u1ea7n m\u1ec1m v\u00e0 ti\u00eau chu\u1ea9n t\u00edch h\u1ee3p \u0111\u00e3 cho ph\u00e9p c\u00e1c h\u1ec7 th\u1ed1ng t\u01b0\u01a1ng t\u00e1c \u0111\u1ea7y \u0111\u1ee7 h\u01a1n m\u00e0 kh\u00f4ng y\u00eau c\u1ea7u thi\u1ebft k\u1ebf ri\u00eang bi\u1ec7t. C\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 giao di\u1ec7n l\u1eadp tr\u00ecnh \u1ee9ng d\u1ee5ng (API) cho ph\u00e9p c\u00e1c c\u00f4ng ty ph\u00e1t tri\u1ec3n c\u00e1c th\u00e0nh ph\u1ea7n c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c, kh\u1edbp v\u1edbi nhau theo c\u00e1ch ti\u00eau chu\u1ea9n v\u00e0 t\u01b0\u01a1ng t\u00e1c li\u1ec1n m\u1ea1ch. C\u00e1c h\u1ec7 th\u1ed1ng ri\u00eang bi\u1ec7t tr\u01b0\u1edbc \u0111\u00e2y, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c h\u1ec7 th\u1ed1ng thanh to\u00e1n ho\u1eb7c qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM), gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi m\u1ed9t n\u1ec1n t\u1ea3ng duy nh\u1ea5t c\u00f3 th\u1ec3 \u0111\u1ecbnh c\u1ea5u h\u00ecnh, v\u1edbi kh\u1ea3 n\u0103ng chia s\u1ebb d\u1eef li\u1ec7u tr\u00ean to\u00e0n doanh nghi\u1ec7p.<\/p>\n\n\n\n
Thay v\u00ec gi\u1ea3 \u0111\u1ecbnh s\u1ef1 \u0111\u00e1nh \u0111\u1ed5i gi\u1eefa s\u1ef1 \u0111\u01a1n gi\u1ea3n v\u00e0 c\u00e1c t\u00ednh n\u0103ng b\u1ea1n c\u1ea7n, h\u00e3y t\u00ecm c\u00e1c h\u1ec7 th\u1ed1ng cung c\u1ea5p cho b\u1ea1n c\u1ea3 hai. Nhi\u1ec1u h\u1ec7 th\u1ed1ng hi\u1ec7n \u0111\u1ea1i c\u00f3 th\u1ec3 k\u1ebft h\u1ee3p s\u1ef1 \u0111\u01a1n gi\u1ea3n \u1edf m\u1eb7t sau v\u1edbi ch\u1ee9c n\u0103ng n\u00e2ng cao \u1edf m\u1eb7t tr\u01b0\u1edbc. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ea1i GE Digital \u0111\u00e3 khai th\u00e1c \u0111i\u1ec1u n\u00e0y khi h\u1ecd thi\u1ebft k\u1ebf n\u1ec1n t\u1ea3ng m\u00f4-\u0111un m\u00e0 h\u1ecd s\u1eed d\u1ee5ng n\u1ed9i b\u1ed9 v\u00e0 cho c\u00e1c kh\u00e1ch h\u00e0ng nh\u01b0 c\u00e1c h\u00e3ng h\u00e0ng kh\u00f4ng. D\u1ef1a tr\u00ean c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng \u0111\u00e1m m\u00e2y v\u00e0 k\u1ebft h\u1ee3p Internet of Things, h\u1ec7 th\u1ed1ng n\u00e0y t\u00edch h\u1ee3p c\u00e1c \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng b\u1edfi c\u00e1c c\u00f4ng ty kh\u00e1c (nh\u01b0 Oracle), b\u1edfi kh\u00e1ch h\u00e0ng c\u1ee7a GE v\u00e0 b\u1edfi ch\u00ednh GE. GE theo m\u00f4 h\u00ecnh \u1ee9ng d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh, nh\u01b0ng \u1edf quy m\u00f4 doanh nghi\u1ec7p.<\/p>\n\n\n\n
T\u00ednh \u0111\u01a1n gi\u1ea3n gi\u00fap d\u1ec5 d\u00e0ng t\u1eadn d\u1ee5ng m\u00f4 h\u00ecnh d\u1ecbch v\u1ee5 ph\u1ea7n m\u1ec1m (SaaS), cho ph\u00e9p c\u00e1c t\u1ed5 ch\u1ee9c mua c\u00e1c ch\u1ee9c n\u0103ng ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p theo y\u00eau c\u1ea7u t\u1eeb c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m hi\u1ec7n t\u1ea1i c\u1ee7a h\u1ecd m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i qu\u1ea3n l\u00fd vi\u1ec7c tri\u1ec3n khai ho\u1eb7c t\u00e0i nguy\u00ean c\u01a1 b\u1ea3n. C\u0169ng nh\u01b0 cu\u1ed9c c\u00e1ch m\u1ea1ng \u1ee9ng d\u1ee5ng \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh d\u00e0nh cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng, c\u00e1c \u1ee9ng d\u1ee5ng SaaS c\u1ea5p doanh nghi\u1ec7p m\u1edbi c\u1ea1nh tranh v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng. Nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t v\u01b0\u01a1n l\u00ean d\u1eabn \u0111\u1ea7u, ch\u1ee9a chi ph\u00ed v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho nh\u1eefng ng\u01b0\u1eddi t\u01b0\u01a1ng t\u00e1c v\u1edbi t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n. Khi b\u1ea1n tri\u1ec3n khai c\u00e1c h\u1ec7 th\u1ed1ng n\u00e0y, b\u1ea1n s\u1ebd bi\u1ebft r\u1eb1ng h\u1ea7u h\u1ebft kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean kh\u00f4ng mu\u1ed1n c\u00f3 qu\u00e1 nhi\u1ec1u th\u1ef1c \u0111\u01a1n v\u00e0 t\u00ednh n\u0103ng. H\u1ecd th\u00edch c\u00e1c l\u1ec7nh \u0111\u01a1n gi\u1ea3n, linh ho\u1ea1t gi\u00fap di chuy\u1ec3n ch\u00fang nhanh ch\u00f3ng \u0111\u1ebfn k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/p>\n\n\n\n
N\u1eafm b\u1eaft m\u1ed9t ki\u1ebfn \u200b\u200btr\u00fac \u0111\u01a1n gi\u1ea3n h\u00f3a \u0111\u00f2i h\u1ecfi m\u1ed9t s\u1ef1 thay \u0111\u1ed5i trong suy ngh\u0129, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi xem x\u00e9t c\u00e1c l\u1ef1a ch\u1ecdn cho c\u00e1c h\u1ec7 th\u1ed1ng m\u1edbi v\u00e0 s\u1eafp x\u1ebfp h\u1ee3p t\u00e1c. Thi\u1ebft l\u1eadp c\u00e1c nguy\u00ean t\u1eafc thi\u1ebft k\u1ebf CNTT r\u00f5 r\u00e0ng, t\u1eadp trung v\u00e0o s\u1ef1 \u0111\u01a1n gi\u1ea3n v\u00e0 ch\u1ee9c n\u0103ng chi\u1ebfn l\u01b0\u1ee3c. Chuy\u1ec3n t\u1eeb h\u1ecfi h\u1ecfi L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang t\u00f4i k\u1ebft n\u1ed1i c\u00e1c th\u00e0nh ph\u1ea7n c\u1ee7a m\u00ecnh? \u0110\u1ec3 chuy\u1ec3n c\u00e1c c\u00e2u h\u1ecfi v\u1ec1 vi\u1ec7c t\u0103ng gi\u00e1 tr\u1ecb, thu h\u00fat kh\u00e1ch h\u00e0ng v\u00e0 l\u00e0m cho cu\u1ed9c s\u1ed1ng c\u1ee7a nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng h\u01a1n.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a ki\u1ebfn \u200b\u200btr\u00fac c\u1ee7a b\u1ea1n:
L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a t\u1ed1t nh\u1ea5t m\u00f4i tr\u01b0\u1eddng h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 c\u1ee7a ch\u00fang ta?
\u0110\u00e2u l\u00e0 m\u00f4-\u0111un trong m\u00f4i tr\u01b0\u1eddng h\u1ec7 th\u1ed1ng hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang t\u00f4i? C\u00f3 \u0111\u1ee7 linh ho\u1ea1t cho nhu c\u1ea7u c\u1ee7a ch\u00fang t\u00f4i?
D\u1eef li\u1ec7u v\u00e0 ch\u1ee9c n\u0103ng n\u00e0o s\u1ebd c\u00f3 th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c – t\u1eeb kh\u00e1ch h\u00e0ng, \u0111\u1ed1i t\u00e1c kinh doanh v\u00e0 ho\u1ea1t \u0111\u1ed9ng – khi ch\u00fang t\u00f4i t\u00edch h\u1ee3p t\u1ed1t h\u01a1n h\u1ec7 th\u1ed1ng c\u1ee7a m\u00ecnh?<\/p>\n\n\n\n
3. Thi\u1ebft k\u1ebf cho s\u1ef1 linh ho\u1ea1t v\u00e0 t\u1ed1c \u0111\u1ed9<\/p>\n\n\n\n
C\u00e1c t\u1ed5 ch\u1ee9c hi\u1ec7n \u0111\u1ea1i c\u00f3 nhu c\u1ea7u li\u00ean t\u1ee5c th\u00edch nghi trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng lu\u00f4n thay \u0111\u1ed5i, \u0111\u00f2i h\u1ecfi s\u1ef1 \u0111\u1ed5i m\u1edbi li\u00ean t\u1ee5c trong c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 th\u1ef1c ti\u1ec5n. H\u1ec7 th\u1ed1ng c\u1ee7a h\u1ecd c\u0169ng ph\u1ea3i c\u00f3 s\u1ef1 linh ho\u1ea1t \u0111\u1ec3 theo k\u1ecbp.<\/p>\n\n\n\n
C\u00e1c h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 c\u1ee7a qu\u00e1 kh\u1ee9 c\u1ea1nh tranh v\u1ec1 ch\u1ee9c n\u0103ng. Ch\u00fang \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 l\u00e0m m\u1ed9t ho\u1eb7c hai vi\u1ec7c r\u1ea5t t\u1ed1t v\u00e0 t\u1ed5 ch\u1ee9c th\u00edch nghi \u0111\u1ec3 t\u1eadp trung v\u00e0o m\u1ed9t ho\u1eb7c hai ho\u1ea1t \u0111\u1ed9ng \u0111\u00f3. Khi doanh nghi\u1ec7p c\u1ea7n thay \u0111\u1ed5i tr\u1ecdng t\u00e2m, c\u00e1c c\u1ea5u tr\u00fac v\u00e0 quy tr\u00ecnh c\u1ee7a h\u1ec7 th\u1ed1ng \u0111\u00e3 gi\u1eef n\u00f3 l\u1ea1i.<\/p>\n\n\n\n
C\u00e1c h\u1ec7 th\u1ed1ng m\u00f4-\u0111un ng\u00e0y nay c\u00f3 th\u1ec3 linh ho\u1ea1t h\u01a1n nhi\u1ec1u. Ch\u00fang c\u00f3 th\u1ec3 nhanh ch\u00f3ng ch\u1ee9a m\u1ed9t lo\u1ea1t c\u00e1c kh\u1ea3 n\u0103ng cho k\u1ebft n\u1ed1i v\u00e0 c\u1ea5u h\u00ecnh. V\u00ec v\u1eady, h\u00e3y t\u00ecm ki\u1ebfm c\u00e1c n\u1ec1n t\u1ea3ng m\u00f4-\u0111un c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng nhi\u1ec1u lo\u1ea1i ch\u1ee9c n\u0103ng c\u1eafm v\u00e0 ch\u1ea1y cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n – bao g\u1ed3m c\u1ea3 c\u00e1c n\u1ec1n t\u1ea3ng ch\u01b0a \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ho\u1eb7c th\u1eadm ch\u00ed t\u01b0\u1edfng t\u01b0\u1ee3ng.<\/p>\n\n\n\n
Ph\u00e1t tri\u1ec3n kh\u1ea3 n\u0103ng c\u1ee7a ri\u00eang b\u1ea1n \u0111\u1ec3 thi\u1ebft k\u1ebf v\u00e0 tri\u1ec3n khai c\u00e1c h\u1ec7 th\u1ed1ng CNTT s\u1eb5n s\u00e0ng trong t\u01b0\u01a1ng lai c\u00f3 th\u1ec3 linh ho\u1ea1t khi c\u1ea7n \u0111\u1ec3 \u0111\u1ed5i m\u1edbi. H\u1ecdc c\u00e1ch s\u1eed d\u1ee5ng ch\u00fang \u0111\u1ec3 nhanh ch\u00f3ng \u0111\u1ecbnh h\u01b0\u1edbng l\u1ea1i ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ea1n trong khi v\u1eabn gi\u1eef \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng m\u00e0 kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n mong \u0111\u1ee3i. V\u00ed d\u1ee5, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh l\u1ea1i c\u00e1c h\u1ec7 th\u1ed1ng t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n khi th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i. H\u1ec7 th\u1ed1ng CRM c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c nh\u00f3m suy ngh\u0129 s\u00e1ng t\u1ea1o h\u01a1n v\u1ec1 vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n
Thi\u1ebft k\u1ebf CNTT m\u00f4-\u0111un l\u00e0 s\u1eb5n s\u00e0ng trong t\u01b0\u01a1ng lai – n\u00f3 c\u00f3 th\u1ec3 u\u1ed1n cong khi c\u1ea7n thi\u1ebft cho s\u1ef1 \u0111\u1ed5i m\u1edbi.<\/p>\n\n\n\n
\u0110\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng CNTT ho\u1eb7c n\u00e2ng c\u1ea5p m\u1edbi, h\u00e3y \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn s\u1ea3n ph\u1ea9m kh\u1ea3 thi t\u1ed1i thi\u1ec3u (MVP). C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y bao g\u1ed3m m\u1ed9t “x\u01b0\u01a1ng tr\u1ea7n” c\u00e0i \u0111\u1eb7t, bao g\u1ed3m m\u1ed9t v\u00e0i t\u00ednh n\u0103ng \u0111\u00f3 l\u00e0 ho\u00e0n to\u00e0n c\u1ea7n thi\u1ebft \u0111\u1ec3 ch\u1ee9ng minh gi\u00e1 tr\u1ecb c\u1ee7a h\u1ec7 th\u1ed1ng. Ph\u00e1t h\u00e0nh m\u1ed9t MVP cho m\u1ed9t nh\u00f3m nh\u1ecf c\u00e1c nh\u00e2n vi\u00ean ho\u1eb7c kh\u00e1ch h\u00e0ng, v\u00e0 y\u00eau c\u1ea7u nh\u1eefng ng\u01b0\u1eddi s\u1edbm nh\u1eadn cho c\u00e2u tr\u1ea3 l\u1eddi-ho\u1eb7c t\u1ed1t h\u01a1n \u0111\u01b0\u1ee3c n\u00eau ra, quan s\u00e1t h\u1ecd b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng. B\u1ea1n s\u1ebd t\u00ecm hi\u1ec3u nh\u1eefng t\u00ednh n\u0103ng m\u00e0 kh\u00e1ch h\u00e0ng quan t\u00e2m, nh\u1eefng t\u00ednh n\u0103ng m\u00e0 h\u1ecd kh\u00f4ng l\u00e0m v\u00e0 nh\u1eefng t\u00ednh n\u0103ng n\u00e0o b\u1ecb thi\u1ebfu.<\/p>\n\n\n\n
Vi\u1ec7c s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u00e0 h\u1ecdc m\u00e1y c\u0169ng r\u1ea5t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi t\u00ednh linh ho\u1ea1t v\u00e0 t\u1ed1c \u0111\u1ed9. Nh\u00e2n vi\u00ean v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 quen v\u1edbi c\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm \u0111o\u00e1n xem h\u1ecd s\u1ebd nh\u1eadp ho\u1eb7c ch\u1ecdn g\u00ec. H\u1ecd hi\u1ec3u v\u00e0 ch\u1ea5p nh\u1eadn c\u00e1c h\u1ec7 th\u1ed1ng h\u1ecdc th\u00f3i quen c\u1ee7a h\u1ecd. Ng\u01b0\u1eddi d\u00f9ng mong \u0111\u1ee3i nhi\u1ec1u t\u1eeb ph\u1ea7n m\u1ec1m doanh nghi\u1ec7p c\u1ee7a h\u1ecd. M\u1ed9t c\u00f4ng ty c\u00f3 h\u1ec7 th\u1ed1ng hi\u1ec3u h\u00e0nh vi c\u1ee7a ng\u01b0\u1eddi d\u00f9ng v\u00e0 h\u01b0\u1edbng d\u1eabn h\u1ecd nhanh ch\u00f3ng l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n, s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c cam k\u1ebft c\u1ee7a h\u1ecd.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi \u0111\u1ec3 thi\u1ebft k\u1ebf cho s\u1ef1 linh ho\u1ea1t v\u00e0 t\u1ed1c \u0111\u1ed9:
Nh\u1eefng kh\u00eda c\u1ea1nh n\u00e0o c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang t\u00f4i \u0111ang h\u1ea1n ch\u1ebf t\u1ed1c \u0111\u1ed9 c\u1ee7a ch\u00fang t\u00f4i li\u00ean quan \u0111\u1ebfn thay \u0111\u1ed5i?
L\u00e0 nh\u1eefng kh\u00eda c\u1ea1nh c\u1ea7n thi\u1ebft? C\u00f3 c\u00e1ch n\u00e0o t\u1ed1t h\u01a1n \u0111\u1ec3 thay \u0111\u1ed5i h\u01b0\u1edbng trong khi qu\u1ea3n l\u00fd r\u1ee7i ro?
Nh\u1eefng lo\u1ea1i thay \u0111\u1ed5i b\u1ea5t ng\u1edd n\u00e0o ch\u00fang ta c\u1ea7n ph\u1ea3i \u0111\u1ed1i ph\u00f3 trong qu\u00e1 kh\u1ee9? H\u1ecd \u0111\u1ec1 ngh\u1ecb g\u00ec v\u1ec1 c\u00e1c thi\u1ebft k\u1ebf trong t\u01b0\u01a1ng lai?<\/p>\n\n\n\n
4. Tham gia v\u1edbi l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng v\u00e0 v\u0103n h\u00f3a c\u1ee7a b\u1ea1n<\/p>\n\n\n\n
Hi\u1ec7n \u0111\u1ea1i h\u00f3a CNTT th\u01b0\u1eddng ch\u1ec9 \u0111\u01b0\u1ee3c coi l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 thay \u0111\u1ed5i c\u00f4ng ngh\u1ec7. Nh\u01b0ng nh\u1eefng thay \u0111\u1ed5i trong c\u00f4ng ngh\u1ec7 ch\u1ec9 duy tr\u00ec n\u1ebfu m\u1ecdi ng\u01b0\u1eddi ch\u1ea5p nh\u1eadn v\u00e0 \u0111\u00f3n nh\u1eadn ch\u00fang. Do \u0111\u00f3, b\u1ea1n ph\u1ea3i s\u1eafp x\u1ebfp c\u00e1c h\u1ec7 th\u1ed1ng m\u1edbi c\u1ee7a m\u00ecnh v\u1edbi v\u0103n h\u00f3a c\u1ee7a c\u00f4ng ty – b\u1eaft \u0111\u1ea7u b\u1eb1ng s\u1ef1 th\u1eeba nh\u1eadn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1c th\u00f3i quen m\u1edbi m\u00e0 m\u1ecdi ng\u01b0\u1eddi s\u1ebd c\u1ea7n \u00e1p d\u1ee5ng.<\/p>\n\n\n\n
M\u1ed9t s\u1ef1 ph\u00e1t tri\u1ec3n trong ki\u1ebfn \u200b\u200btr\u00fac c\u00f4ng ngh\u1ec7 c\u0169ng c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn m\u1ed9t s\u1ef1 thay \u0111\u1ed5i v\u0103n h\u00f3a quan tr\u1ecdng, v\u1edbi m\u1ed9t c\u1ea5u tr\u00fac m\u1edbi v\u00e0 n\u0103ng l\u1ef1c m\u1edbi. Xem x\u00e9t n\u01a1i c\u00e1c kh\u1ed1i v\u1ea5p ng\u00e3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c. V\u00ed d\u1ee5, nh\u00e2n vi\u00ean c\u00f3 hi\u1ec3u c\u00e1ch ph\u00e2n t\u00edch d\u1eef li\u1ec7u m\u00e0 c\u00f4ng ty b\u1ea1n thu th\u1eadp trong khi b\u1ea3o v\u1ec7 quy\u1ec1n ri\u00eang t\u01b0 c\u1ee7a b\u1ea1n kh\u00f4ng? H\u1ecd c\u00f3 k\u1ef9 n\u0103ng ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c b\u00ean ngo\u00e0i? H\u1ecd c\u00f3 m\u1ed1i quan t\u00e2m ho\u1eb7c \u0111i\u1ec1u g\u00ec ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft? \u0110\u01b0\u1ee3c trang b\u1ecb th\u00f4ng tin \u0111\u00f3, l\u00e3nh \u0111\u1ea1o c\u00f4ng ty c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh lo\u1ea1i \u0111\u00e0o t\u1ea1o, h\u1ed7 tr\u1ee3, tuy\u1ec3n d\u1ee5ng v\u00e0 thay \u0111\u1ed5i l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng n\u00e0o l\u00e0 c\u1ea7n thi\u1ebft.<\/p>\n\n\n\n
Thu h\u00fat ng\u01b0\u1eddi d\u00f9ng c\u00f4ng ngh\u1ec7 m\u1edbi, khuy\u1ebfn kh\u00edch h\u1ecd \u0111\u00f3ng vai tr\u00f2 t\u00edch c\u1ef1c trong n\u1ed7 l\u1ef1c chuy\u1ec3n \u0111\u1ed5i. V\u00ed d\u1ee5, t\u1ea1i GE Digital, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u00e3 th\u00fac \u0111\u1ea9y s\u1ef1 tham gia b\u1eb1ng c\u00e1ch \u0111\u01b0a t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan t\u1eeb 20 ph\u00f2ng ban kh\u00e1c nhau \u0111\u1ec3 ch\u1eafc ch\u1eafn c\u00f3 ti\u1ebfng n\u00f3i \u0111\u00fang. H\u1ecd \u0111\u1ea3m b\u1ea3o r\u1eb1ng ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y h\u1ecd l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a quy tr\u00ecnh, cung c\u1ea5p cho h\u1ecd vai tr\u00f2 th\u1ef1c hi\u1ec7n v\u00e0 cung c\u1ea5p c\u1eadp nh\u1eadt th\u01b0\u1eddng xuy\u00ean v\u1ec1 c\u00e1c l\u1ee3i \u00edch \u0111\u01b0\u1ee3c cung c\u1ea5p. K\u1ebft qu\u1ea3 l\u00e0, nh\u1eefng nh\u00e2n vi\u00ean s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c \u0111\u1ea7u t\u01b0 v\u00e0o k\u1ebft qu\u1ea3. Tham gia v\u00e0o quy m\u00f4 \u0111\u00f3 kh\u00f4ng d\u1ec5 d\u00e0ng, nh\u01b0ng \u0111\u00f3 l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft.<\/p>\n\n\n\n
\u0110\u00e3 c\u00f3 m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 m\u1ea1nh m\u1ebd trong v\u0103n h\u00f3a c\u1ee7a b\u1ea1n – bao g\u1ed3m c\u00e1c thu\u1ed9c t\u00ednh c\u1ee7a c\u00f4ng ty v\u00e0 c\u00e1c h\u00e0nh vi ho\u1ea1t \u0111\u1ed9ng t\u1ed1t – r\u1eb1ng b\u1ea1n c\u00f3 th\u1ec3 t\u1eadp trung v\u00e0o kh\u00eda c\u1ea1nh thay \u0111\u1ed5i hi\u1ec7u qu\u1ea3. Ngo\u00e0i ra, m\u1ecdi c\u00f4ng ty \u0111\u1ec1u c\u00f3 nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o kh\u00f4ng ch\u00ednh th\u1ee9c, ng\u01b0\u1eddi \u1edf m\u1ecdi c\u1ea5p b\u1eadc c\u1ee7a h\u1ec7 th\u1ed1ng ph\u00e2n c\u1ea5p, nh\u1eefng ng\u01b0\u1eddi \u0111\u00e3 th\u1ec3 hi\u1ec7n nh\u1eefng h\u00e0nh vi b\u1ea1n c\u1ea7n \u0111\u1ec3 hi\u1ec7n \u0111\u1ea1i h\u00f3a v\u00ec h\u1ecd tin v\u00e0o h\u01b0\u1edbng \u0111i m\u1edbi. T\u00ecm nh\u1eefng c\u00e1 nh\u00e2n n\u00e0y v\u00e0 l\u00e0m vi\u1ec7c ch\u1eb7t ch\u1ebd v\u1edbi h\u1ecd. H\u1ecd c\u00f3 th\u1ec3 cho b\u1ea1n bi\u1ebft v\u1ec1 s\u1ef1 s\u1eb5n s\u00e0ng thay \u0111\u1ed5i c\u1ee7a t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n, nh\u1eefng n\u01a1i s\u1ebd x\u1ea3y ra s\u1ef1 kh\u00e1ng c\u1ef1 v\u00e0 m\u1ee9c \u0111\u1ed9 n\u1ed7 l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 v\u01b0\u1ee3t qua s\u1ef1 kh\u00e1ng c\u1ef1. (\u0110\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn th\u00eam v\u1ec1 v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c, h\u00e3y xem The Critical Few: T\u0103ng c\u01b0\u1eddng v\u0103n h\u00f3a c\u00f4ng ty c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch ch\u1ecdn nh\u1eefng g\u00ec th\u1ef1c s\u1ef1 c\u00f3 v\u1ea5n \u0111\u1ec1, c\u1ee7a Jon Katzenbach, James Thomas v\u00e0 Gretchen Anderson.)<\/p>\n\n\n\n
\u0110\u1ed1i v\u1edbi m\u1ed9t nh\u00e0 cung c\u1ea5p b\u1ea3o hi\u1ec3m l\u1edbn \u1edf \u00dac, \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u quan tr\u1ecdng c\u1ee7a hi\u1ec7n \u0111\u1ea1i h\u00f3a l\u00e0 t\u1ea1o ra s\u1ef1 ch\u1ea5p nh\u1eadn v\u1ec1 m\u1eb7t v\u0103n h\u00f3a \u0111\u1ed1i v\u1edbi \u00fd t\u01b0\u1edfng, ng\u1eebng ho\u1ea1t \u0111\u1ed9ng c\u0169 v\u00e0 n\u1eafm l\u1ea5y c\u00e1i m\u1edbi. \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, l\u00e3nh \u0111\u1ea1o c\u00f4ng ngh\u1ec7 \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t nhi\u1ec7m v\u1ee5 m\u1ea1nh m\u1ebd \u0111\u1ec3 \u0111\u01a1n gi\u1ea3n h\u00f3a v\u00e0 truy\u1ec1n \u0111\u1ea1t n\u00f3 m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n . Nhi\u1ec7m v\u1ee5 \u0111\u00e3 gi\u00fap t\u1eadp h\u1ee3p c\u00e1c \u0111\u1ed9i xung quanh m\u1ed9t t\u1eadp h\u1ee3p \u01b0u ti\u00ean, quy\u1ebft \u0111\u1ecbnh v\u00e0 h\u00e0nh vi chung.
T\u1ea1i S\u1edf c\u1ea3nh s\u00e1t Ottawa, n\u01a1i c\u00f3 m\u1ed9t n\u1ec1n v\u0103n h\u00f3a m\u1ea1nh m\u1ebd v\u00e0 c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 ni\u1ec1m tin \u0111\u01b0\u1ee3c gi\u1eef v\u1eefng, s\u00e1ng ki\u1ebfn \u200b\u200bm\u1edbi \u0111\u00e3 t\u00ecm c\u00e1ch hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00e1c \u1ee9ng d\u1ee5ng tr\u1ecb an quan tr\u1ecdng b\u1eb1ng c\u00e1c c\u00f4ng ngh\u1ec7 n\u1ec1n t\u1ea3ng m\u1edbi h\u01a1n. Nh\u00e2n vi\u00ean c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c thuy\u1ebft ph\u1ee5c r\u1eb1ng c\u00e1c v\u1ea5n \u0111\u1ec1 b\u1ea3o m\u1eadt v\u00e0 quy\u1ec1n ri\u00eang t\u01b0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft \u0111\u00fang \u0111\u1eafn. Khi c\u00e1c c\u00f4ng ngh\u1ec7 thay \u0111\u1ed5i, PwC \u0111\u00e3 gi\u00fap OPS \u0111\u01b0a ra m\u1ed9t quy tr\u00ecnh qu\u1ea3n l\u00fd thay \u0111\u1ed5i m\u1ea1nh m\u1ebd v\u00e0 h\u1ee3p t\u00e1c, c\u00f9ng v\u1edbi vi\u1ec7c cung c\u1ea5p ki\u1ebfn \u200b\u200bth\u1ee9c chuy\u00ean m\u00f4n v\u1ec1 an ninh m\u1ea1ng v\u00e0 an to\u00e0n c\u00f4ng c\u1ed9ng, \u0111\u1ec3 t\u1ea1o ni\u1ec1m tin r\u1eb1ng c\u00e1c gi\u1ea3i ph\u00e1p k\u1ef9 thu\u1eadt ph\u00f9 h\u1ee3p \u0111\u1ec3 s\u1eed d\u1ee5ng d\u1ef1a tr\u00ean nhi\u1ec1u c\u00e2n nh\u1eafc v\u1ec1 quy \u0111\u1ecbnh, quy\u1ec1n ri\u00eang t\u01b0 v\u00e0 b\u1ea3o m\u1eadt . Cu\u1ed1i c\u00f9ng, h\u01a1n 150 s\u0129 quan c\u1ea3nh s\u00e1t th\u01b0\u1eddng xuy\u00ean \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn. Khi c\u00e1c \u00fd t\u01b0\u1edfng \u0111\u01b0\u1ee3c coi tr\u1ecdng v\u00e0 th\u1ef1c hi\u1ec7n, \u0111i\u1ec1u \u0111\u00f3 \u0111\u00e3 t\u1ea1o ra m\u1ed9t v\u00f2ng tr\u00f2n \u0111\u1ea1o \u0111\u1ee9c g\u1eafn k\u1ebft h\u01a1n, ti\u1ebfp thu nhanh h\u01a1n v\u00e0 v\u1eabn cho k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi \u0111\u1ec3 thu h\u00fat l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng v\u00e0 v\u0103n h\u00f3a c\u1ee7a b\u1ea1n:
M\u1ecdi ng\u01b0\u1eddi c\u1ea7n g\u00ec t\u1eeb c\u00e1c h\u1ec7 th\u1ed1ng CNTT m\u1edbi \u0111\u1ec3 c\u00f3 hi\u1ec7u qu\u1ea3? L\u00e0m sao m\u00e0 ch\u00fang ta bi\u1ebft \u0111\u01b0\u1ee3c?
L\u00e0m th\u1ebf n\u00e0o c\u00f4ng ngh\u1ec7 c\u00f3 kh\u1ea3 n\u0103ng l\u00e0 l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang t\u00f4i? Nh\u1eefng k\u1ef9 n\u0103ng n\u00e0o h\u1ecd \u0111\u00e3 c\u00f3 v\u00e0 h\u1ecd c\u1ea7n ph\u00e1t tri\u1ec3n nh\u1eefng g\u00ec?
Nh\u1eefng lo\u1ea1i thay \u0111\u1ed5i v\u0103n h\u00f3a c\u1ea7n ph\u1ea3i x\u1ea3y ra cho c\u00e1c h\u1ec7 th\u1ed1ng m\u1edbi \u0111\u01b0\u1ee3c th\u00f4ng qua? L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang ta t\u1ea1o ra ch\u00fang?<\/p>\n\n\n\n
5. \u00c1p d\u1ee5ng m\u1ed9t t\u01b0 duy d\u1ecbch v\u1ee5<\/p>\n\n\n\n
C\u00e1ch ti\u1ebfp c\u1eadn truy\u1ec1n th\u1ed1ng \u0111\u1ed1i v\u1edbi c\u00f4ng ngh\u1ec7 coi c\u00e1c h\u1ec7 th\u1ed1ng l\u00e0 t\u00e0i s\u1ea3n m\u00e0 m\u1ed9t c\u00f4ng ty s\u1edf h\u1eefu v\u00e0 v\u1eadn h\u00e0nh. M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn hi\u1ec7n \u0111\u1ea1i coi c\u00f4ng ngh\u1ec7 l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c d\u1ecbch v\u1ee5 m\u00e0 m\u1ed9t c\u00f4ng ty c\u00f3 th\u1ec3 ti\u00eau th\u1ee5 v\u00e0 t\u00edch h\u1ee3p khi c\u1ea7n, m\u00e0 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i s\u1edf h\u1eefu c\u00e1c h\u1ec7 th\u1ed1ng. C\u00e1c c\u00f4ng ty sau \u0111\u00f3 c\u00f3 th\u1ec3 ch\u1ecdn v\u00e0 k\u1ebft h\u1ee3p c\u00e1c d\u1ecbch v\u1ee5 t\u1eeb m\u1ed9t lo\u1ea1t c\u00e1c nh\u00e0 cung c\u1ea5p t\u1ed1t nh\u1ea5t trong l\u1edbp, trong khu\u00f4n kh\u1ed5 t\u1ed5ng th\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u ri\u00eang bi\u1ec7t c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n
C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y x\u00e1c \u0111\u1ecbnh l\u1ea1i ch\u1ee9c n\u0103ng CNTT. Tr\u01b0\u1eddng h\u1ee3p m\u1ed9t khi b\u1ea1n l\u01b0u tr\u1eef v\u00e0 qu\u1ea3n l\u00fd h\u1ec7 th\u1ed1ng n\u1ed9i b\u1ed9, b\u00e2y gi\u1edd b\u1ea1n gi\u00e1m s\u00e1t m\u1ed9t n\u1ec1n t\u1ea3ng m\u1edf h\u01a1n. D\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c thu\u00ea ngo\u00e0i v\u00e0 qu\u1ea3n l\u00fd n\u0103ng \u0111\u1ed9ng; khi m\u1ed9t th\u00e0nh ph\u1ea7n d\u1ecbch v\u1ee5 kh\u00f4ng hi\u1ec7u qu\u1ea3, b\u1ea1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh ho\u1eb7c thay th\u1ebf n\u00f3. B\u1ea1n kh\u00f4ng c\u00f2n quan t\u00e2m nhi\u1ec1u \u0111\u1ebfn ngu\u1ed3n g\u1ed1c c\u1ee7a m\u1ed9t d\u1ecbch v\u1ee5; b\u1ea1n quan t\u00e2m \u0111\u1ebfn vi\u1ec7c n\u00f3 ph\u1ee5c v\u1ee5 t\u1ed1t nhu c\u1ea7u c\u1ee7a b\u1ea1n v\u00e0 t\u1ea1o ra gi\u00e1 tr\u1ecb nh\u01b0 th\u1ebf n\u00e0o. B\u1ea1n \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 t\u00e0i ch\u00ednh c\u1ee7a n\u00f3 v\u1ec1 m\u1eb7t v\u1eadn h\u00e0nh – n\u0103ng su\u1ea5t v\u00e0 k\u1ebft qu\u1ea3 \u0111\u01b0\u1ee3c \u0111o d\u1ef1a tr\u00ean chi ph\u00ed – thay v\u00ec b\u1eb1ng l\u1ee3i nhu\u1eadn c\u1ee7a chi ph\u00ed t\u00e0i s\u1ea3n v\u00e0 chi ph\u00ed b\u1ea3o tr\u00ec.
M\u1ed9t ng\u00e2n h\u00e0ng l\u1edbn \u0111\u00e3 thi\u1ebft k\u1ebf l\u1ea1i ho\u1eb7c thay th\u1ebf m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c h\u1ec7 th\u1ed1ng quan tr\u1ecdng trong khung th\u1eddi gian n\u0103m n\u0103m. Vi\u1ec7c l\u00e0m m\u1edbi \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn h\u1ec7 th\u1ed1ng kh\u00e1ch h\u00e0ng, ph\u00e2n t\u00edch, ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 s\u1ed5 c\u00e1i c\u1ed1t l\u00f5i. Khi truy\u1ec1n \u0111\u1ea1t c\u00e1c thay \u0111\u1ed5i v\u1edbi l\u00e3nh \u0111\u1ea1o ng\u00e2n h\u00e0ng, nh\u00f3m CNTT r\u00f5 r\u00e0ng tr\u00e1nh m\u00f4 t\u1ea3 t\u00e0i s\u1ea3n ph\u1ea7n c\u1ee9ng v\u00e0 ph\u1ea7n m\u1ec1m c\u1ee7a h\u1ecd; thay v\u00e0o \u0111\u00f3, h\u1ecd t\u1eadp trung v\u00e0o c\u00e1c d\u1ecbch v\u1ee5 h\u1ecd s\u1ebd cung c\u1ea5p cho c\u00e1c ch\u1ee9c n\u0103ng n\u1ed9i b\u1ed9.<\/p>\n\n\n\n
C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y l\u00e0m cho vi\u1ec7c th\u00eam c\u00e1c ch\u1ee9c n\u0103ng CNTT m\u1edbi d\u1ec5 d\u00e0ng h\u01a1n. V\u00ed d\u1ee5: khi nh\u00f3m c\u00e0i \u0111\u1eb7t c\u00e1c g\u00f3i ph\u00e2n t\u00edch, ch\u00fang t\u1ef1 nhi\u00ean h\u1ea5p d\u1eabn v\u1edbi nhau \u0111\u1ec3 n\u00f3i v\u1ec1 nh\u1eefng c\u00e1ch m\u1edbi \u0111\u1ec3 s\u1eed d\u1ee5ng ch\u00fang. \u0110i\u1ec1u t\u01b0\u01a1ng t\u1ef1 c\u0169ng \u0111\u00fang v\u1edbi c\u00e1c c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb m\u1edbi v\u00e0 m\u1ea1ng m\u1edbi \u0111\u1ec3 li\u00ean k\u1ebft c\u00e1c chi nh\u00e1nh. Cu\u1ed1i c\u00f9ng, ng\u00e2n h\u00e0ng \u0111\u01b0a ra th\u00f4ng \u0111i\u1ec7p v\u1ec1 d\u1ecbch v\u1ee5 c\u00f4ng khai. N\u00f3 \u0111\u00e3 \u0111\u1ea7u t\u01b0 v\u00e0o hi\u1ec7n \u0111\u1ea1i h\u00f3a, n\u00f3 tuy\u00ean b\u1ed1, b\u1edfi v\u00ec n\u00f3 bi\u1ebft kho\u1ea3n \u0111\u1ea7u t\u01b0 s\u1ebd gi\u00fap ng\u00e2n h\u00e0ng tr\u1edf th\u00e0nh lo\u1ea1i h\u00ecnh t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh m\u00e0 kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c c\u1ee7a n\u00f3 c\u1ea7n.<\/p>\n\n\n\n
Vi\u1ec7c \u00e1p d\u1ee5ng m\u1ed9t t\u01b0 duy d\u1ecbch v\u1ee5 c\u0169ng th\u00fac \u0111\u1ea9y c\u00e1ch ti\u1ebfp c\u1eadn c\u1edfi m\u1edf h\u01a1n \u0111\u1ec3 chia s\u1ebb gi\u00e1 tr\u1ecb v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c nh\u00e0 cung c\u1ea5p c\u1ee7a b\u1ea1n l\u00e0m \u0111\u1ed1i t\u00e1c li\u00ean t\u1ee5c trong \u0111\u1ed5i m\u1edbi, b\u1ea1n c\u00f3 th\u1ec3 chuy\u1ec3n tr\u1ecdng t\u00e2m c\u1ee7a m\u00ecnh t\u1eeb c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u00e0m ph\u00e1n sang k\u1ebft qu\u1ea3 t\u1ea1o ra h\u1ee3p t\u00e1c.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi cho vi\u1ec7c \u00e1p d\u1ee5ng m\u1ed9t d\u1ecbch v\u1ee5 t\u01b0 duy:
C\u00e1c d\u1ecbch v\u1ee5 c\u00f4ng ngh\u1ec7 thi\u1ebft y\u1ebfu ch\u00fang t\u00f4i cung c\u1ea5p cho t\u1ed5 ch\u1ee9c c\u1ee7a ch\u00fang t\u00f4i l\u00e0 g\u00ec?
Ch\u00fang t\u00f4i c\u00f3 \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c v\u00e0 t\u00e0i tr\u1ee3 theo k\u1ebft qu\u1ea3 m\u00e0 ch\u00fang t\u00f4i cung c\u1ea5p thay v\u00ec t\u00e0i s\u1ea3n ch\u00fang t\u00f4i qu\u1ea3n l\u00fd kh\u00f4ng?
Nh\u1eefng d\u1ecbch v\u1ee5 n\u00e0o kh\u00e1c ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cung c\u1ea5p theo c\u00e1ch c\u00f3 hi\u1ec7u qu\u1ea3 v\u1ec1 chi ph\u00ed n\u1ebfu ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c t\u1ed1t h\u01a1n \u0111\u1ec3 l\u00e0m nh\u01b0 v\u1eady?<\/p>\n\n\n\n
6. V\u1ebd h\u00e0nh tr\u00ecnh tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u<\/p>\n\n\n\n
Gi\u1ed1ng nh\u01b0 chuy\u1ec3n \u0111\u1ed5i th\u00e0nh c\u00f4ng l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh \u0111\u01b0\u1ee3c d\u00e0n d\u1ef1ng, c\u00e1c n\u1ed7 l\u1ef1c hi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ec7 th\u1ed1ng c\u0169ng v\u1eady. Trong b\u00e0i vi\u1ebft c\u1ee7a h\u1ecd v\u1ec1 The Four Building Blocks of Transform, chuy\u00ean gia thay \u0111\u1ed5i t\u1ed5 ch\u1ee9c c\u1ee7a Al P, David Lancefield v\u00e0 Kevin Reilly m\u00f4 t\u1ea3 c\u00e1ch c\u00e1c c\u00f4ng ty mang t\u00ednh bi\u1ec3u t\u01b0\u1ee3ng – nh\u01b0 Apple, IKEA, Starbucks v\u00e0 Honda – \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng c\u1ee7a h\u1ecd th\u00f4ng qua s\u1ef1 k\u1ebft h\u1ee3p ho\u00e0n to\u00e0n , kh\u00e1c bi\u1ec7t, b\u1ea3n s\u1eafc chi\u1ebfn l\u01b0\u1ee3c. H\u1ecd \u0111\u00e3 ph\u00e1t tri\u1ec3n m\u1ed9t c\u00e1ch c\u00f3 ph\u01b0\u01a1ng ph\u00e1p c\u00e1c kh\u1ea3 n\u0103ng v\u00e0 m\u00f4 h\u00ecnh kinh doanh m\u00e0 h\u1ecd c\u1ea7n \u0111\u1ec3 \u0111\u01b0a ra t\u1ea7m nh\u00ecn n\u00e0y.<\/p>\n\n\n\n
Hi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n l\u00e0m m\u1ed9t c\u00e1i g\u00ec \u0111\u00f3 t\u01b0\u01a1ng t\u1ef1. \u0110\u00e3 \u0111\u1eb7t h\u01b0\u1edbng d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb c\u1ee7a kh\u00e1ch h\u00e0ng (nh\u01b0 nguy\u00ean t\u1eafc s\u1ed1 1), gi\u1edd \u0111\u00e2y b\u1ea1n v\u1ebd s\u01a1 \u0111\u1ed3 l\u1ed9 tr\u00ecnh hi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ec7 th\u1ed1ng, ngh\u0129a l\u00e0 m\u1ed9t chu\u1ed7i c\u00e1c c\u1ed9t m\u1ed1c v\u00e0 \u0111i\u1ec3m \u0111\u00e1nh d\u1ea5u m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 mong \u0111\u1ee3i tr\u00ean \u0111\u01b0\u1eddng \u0111i. V\u00ed d\u1ee5: b\u1ea1n c\u00f3 th\u1ec3 s\u1edbm gi\u1edbi thi\u1ec7u c\u00e1c kh\u1ea3 n\u0103ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y \u0111\u1ec3 ch\u00fang c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bkh\u00e1c. Ho\u1eb7c b\u1ea1n c\u00f3 th\u1ec3 c\u1ea7n ph\u1ea3i hi\u1ec7n \u0111\u1ea1i h\u00f3a m\u1ed9t s\u1ed1 h\u1ec7 th\u1ed1ng c\u0169 nh\u01b0 m\u1ed9t \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft \u0111\u1ec3 c\u1ea3i thi\u1ec7n th\u1eddi gian tung ra th\u1ecb tr\u01b0\u1eddng \u0111\u1ec3 ra m\u1eaft s\u1ea3n ph\u1ea9m.<\/p>\n\n\n\n
\u0110\u1ed1i v\u1edbi vi\u1ec7c hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00f4ng ngh\u1ec7 t\u1ea1i GE, c\u00e1c \u0111\u01a1n v\u1ecb kinh doanh v\u00e0 khu v\u1ef1c \u0111\u1ecba l\u00fd \u0111\u00e3 chia s\u1ebb tr\u00e1ch nhi\u1ec7m \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c c\u00e1c \u1ee9ng d\u1ee5ng c\u1ed1t l\u00f5i v\u00e0 v\u1eadn h\u00e0nh. Ti\u1ebfn \u0111\u1ed9 g\u1eafn li\u1ec1n v\u1edbi th\u1eddi h\u1ea1n v\u00e0 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, bao g\u1ed3m gi\u1ea3m 50% th\u1eddi gian \u0111\u00f3ng c\u1eeda qu\u00fd v\u00e0 50% chi ph\u00ed CNTT. M\u1ed7i c\u1ed9t m\u1ed1c c\u0169ng bao g\u1ed3m ti\u1ebfn tr\u00ecnh v\u1ec1 m\u1ed9t nhu c\u1ea7u kinh doanh c\u1ed1t l\u00f5i \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh tr\u01b0\u1edbc: m\u1edf r\u1ed9ng th\u1ecb ph\u1ea7n, t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh, tri\u1ec3n khai c\u00e1c n\u1ec1n t\u1ea3ng chung, xem x\u00e9t l\u1ea1i c\u00e1c d\u1ecbch v\u1ee5 chia s\u1ebb v\u00e0 \u0111\u1ea3m b\u1ea3o chi\u1ebfn th\u1eafng nhanh ch\u00f3ng.<\/p>\n\n\n\n
Khi t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n b\u1eaft tay v\u00e0o h\u00e0nh tr\u00ecnh n\u00e0y, h\u00e3y \u0111\u1ea3m b\u1ea3o mua tr\u01b0\u1edbc t\u1eeb c\u00e1c b\u00ean li\u00ean quan cao c\u1ea5p quan tr\u1ecdng. Trong cu\u1ed1n s\u00e1ch Thay \u0111\u1ed5i h\u00e0ng \u0111\u1ea7u c\u1ee7a m\u00ecnh, John Kotter g\u1ecdi \u0111\u00e2y l\u00e0 li\u00ean minh d\u1eabn \u0111\u01b0\u1eddng m\u1ea1nh m\u1ebd c\u1ee7a ng\u01b0\u1eddi H\u1ed3i gi\u00e1o. N\u00f3 bao g\u1ed3m c\u00e1c nh\u00e0 v\u00f4 \u0111\u1ecbch thay \u0111\u1ed5i t\u1eeb m\u1ecdi l\u0129nh v\u1ef1c quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p \u1edf t\u1ea5t c\u1ea3 c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd. Li\u00ean minh n\u00e0y gi\u00fap \u0111\u1ea3m b\u1ea3o li\u00ean k\u1ebft kinh doanh li\u00ean t\u1ee5c.<\/p>\n\n\n\n
M\u1eb7c d\u00f9 \u0111\u00e3 \u0111\u01b0\u1ee3c l\u00ean k\u1ebf ho\u1ea1ch, vi\u1ec7c hi\u1ec7n \u0111\u1ea1i h\u00f3a CNTT c\u1ee7a b\u1ea1n kh\u00f4ng n\u00ean c\u1ee9ng nh\u1eafc. Thi\u1ebft l\u1eadp n\u00f3 nh\u01b0 m\u1ed9t h\u00e0nh tr\u00ecnh t\u1ef1 s\u1eeda ch\u1eefa. Trong m\u1ed7i b\u01b0\u1edbc, b\u1ea1n h\u1ecdc h\u1ecfi t\u1eeb c\u00e1c l\u1ea7n l\u1eb7p tr\u01b0\u1edbc v\u00e0 th\u1ea3o lu\u1eadn v\u1ec1 nh\u1eefng g\u00ec c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ed1t h\u01a1n v\u00e0o l\u1ea7n sau.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi cho \u00e2m m\u01b0u h\u00e0nh tr\u00ecnh:
C\u00e1c b\u01b0\u1edbc quan tr\u1ecdng trong vi\u1ec7c di chuy\u1ec3n c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ebfn m\u1ed9t h\u1ec7 th\u1ed1ng m\u1edbi l\u00e0 g\u00ec? Ch\u00fang ta s\u1ebd t\u1eadp h\u1ee3p ai \u0111\u1ec3 th\u1ef1c hi\u1ec7n t\u1eebng b\u01b0\u1edbc?
L\u00e0m th\u1ebf n\u00e0o ch\u00fang ta s\u1ebd \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch c\u1ee7a m\u00ecnh \u0111\u1ec3 kh\u00f3a h\u1ecdc \u0111\u00fang c\u00e1ch khi \u0111i\u1ec1u kh\u00f4ng nh\u01b0 mong \u0111\u1ee3i?
Ai c\u1ea7n l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a li\u00ean minh h\u01b0\u1edbng d\u1eabn m\u1ea1nh m\u1ebd c\u1ee7a ch\u00fang ta?<\/p>\n\n\n\n
7. T\u1ed5 ch\u1ee9c theo kh\u1ea3 n\u0103ng<\/p>\n\n\n\n
H\u1ea7u h\u1ebft c\u00e1c c\u00f4ng ty l\u1edbn v\u00e0 v\u1eeba kh\u00f4ng th\u1ec3 t\u1ed5 ch\u1ee9c l\u1ea1i h\u1ec7 th\u1ed1ng CNTT k\u1ebf th\u1eeba c\u1ee7a h\u1ecd c\u00f9ng m\u1ed9t l\u00fac. Nh\u1eefng n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd ph\u1ea3i \u0111\u01b0\u1ee3c ph\u00e2n chia, \u01b0u ti\u00ean v\u00e0 gi\u1ea3i tr\u00ecnh t\u1ef1, n\u1ebfu kh\u00f4ng ch\u00fang s\u1ebd qu\u00e1 l\u1edbn v\u00e0 ph\u1ee9c t\u1ea1p \u0111\u1ec3 qu\u1ea3n l\u00fd. H\u1ea7u h\u1ebft c\u00e1c n\u1ed7 l\u1ef1c hi\u1ec7n \u0111\u1ea1i h\u00f3a CNTT \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c theo d\u1ef1 \u00e1n; ch\u00fang l\u00e0 nh\u1eefng n\u1ed7 l\u1ef1c ng\u1eafn ng\u1ee7i, \u0111\u01b0\u1ee3c \u0111\u00f3ng khung b\u1edfi c\u00e1c lo\u1ea1i ph\u1ea7n m\u1ec1m doanh nghi\u1ec7p th\u00f4ng th\u01b0\u1eddng, v\u00e0 \u0111\u01b0\u1ee3c ph\u00e2n b\u1ed5 v\u00e0 ph\u00e2n ph\u1ed1i th\u00f4ng qua c\u00e1c nh\u00f3m ph\u00e1t tri\u1ec3n gi\u1ea3i t\u00e1n khi d\u1ef1 \u00e1n ho\u00e0n th\u00e0nh. \u0110i\u1ec1u n\u00e0y d\u1eabn \u0111\u1ebfn m\u1ed9t tr\u1ecdng t\u00e2m ng\u1eafn h\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e1nh l\u1ea1c h\u01b0\u1edbng nh\u1eefng n\u1ed7 l\u1ef1c kh\u1ecfi m\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t: x\u00e2y d\u1ef1ng c\u00e1c kh\u1ea3 n\u0103ng mang l\u1ea1i gi\u00e1 tr\u1ecb.<\/p>\n\n\n\n
N\u1ebfu b\u1ea1n t\u1ed5 ch\u1ee9c theo kh\u1ea3 n\u0103ng th\u00ec sao? Kh\u1ea3 n\u0103ng \u0111\u1eb7c bi\u1ec7t nh\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n l\u00e0 s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng, quy tr\u00ecnh v\u00e0 ch\u1ee9c n\u0103ng mang l\u1ea1i gi\u00e1 tr\u1ecb theo c\u00e1ch m\u00e0 kh\u00f4ng doanh nghi\u1ec7p n\u00e0o c\u00f3 th\u1ec3 s\u00e1nh \u0111\u01b0\u1ee3c. H\u00e3y ngh\u0129 v\u1ec1 s\u00e1ng ki\u1ebfn \u200b\u200bhi\u1ec7n \u0111\u1ea1i h\u00f3a h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n nh\u01b0 l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n m\u1ea1nh m\u1ebd c\u00e1c kh\u1ea3 n\u0103ng n\u00e0y, d\u1ef1a tr\u00ean chuy\u00ean m\u00f4n k\u1ef9 thu\u1eadt s\u1ed1 c\u1ee7a b\u1ea1n. V\u00ed d\u1ee5, Inditex (c\u00f4ng ty may m\u1eb7c n\u1ed5i ti\u1ebfng c\u1ee7a T\u00e2y Ban Nha v\u1edbi th\u01b0\u01a1ng hi\u1ec7u b\u00e1n l\u1ebb Zara) t\u1eeb l\u00e2u \u0111\u00e3 c\u00f3 kh\u1ea3 n\u0103ng \u0111\u1eb7c bi\u1ec7t trong hi\u1ec3u bi\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng, thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m th\u1eddi trang, s\u1ea3n xu\u1ea5t ph\u1ea3n \u1ee9ng nhanh v\u00e0 th\u01b0\u01a1ng hi\u1ec7u nh\u1ea5t qu\u00e1n to\u00e0n c\u1ea7u. Trong nh\u1eefng n\u0103m g\u1ea7n \u0111\u00e2y, n\u00f3 \u0111\u00e3 t\u0103ng c\u01b0\u1eddng c\u00e1c kh\u1ea3 n\u0103ng n\u00e0y v\u1edbi vi\u1ec7c hi\u1ec7n \u0111\u1ea1i h\u00f3a CNTT bao g\u1ed3m, trong s\u1ed1 nh\u1eefng th\u1ee9 kh\u00e1c, thi\u1ebft l\u1eadp th\u1ebb RFID cho m\u1ecdi m\u1eb7t h\u00e0ng m\u00e0 n\u00f3 b\u00e1n. Gi\u1edd \u0111\u00e2y, n\u00f3 c\u0169ng c\u00f3 kh\u1ea3 n\u0103ng ki\u1ec3m k\u00ea ngo\u1ea1i tuy\u1ebfn tr\u1ef1c tuy\u1ebfn t\u00edch h\u1ee3p, do \u0111\u00f3, b\u1ea5t k\u1ef3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00e0o trong c\u1eeda h\u00e0ng Zara \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u1ecbnh v\u1ecb ngay h\u00e0ng may m\u1eb7c v\u1edbi k\u00edch th\u01b0\u1edbc v\u00e0 m\u00e0u s\u1eafc \u0111\u01b0\u1ee3c ch\u1ec9 \u0111\u1ecbnh v\u00e0 s\u1eafp x\u1ebfp \u0111\u1ec3 v\u1eadn chuy\u1ec3n tr\u1ef1c ti\u1ebfp \u0111\u1ebfn kh\u00e1ch h\u00e0ng – mang l\u1ea1i cho kh\u00e1ch h\u00e0ng s\u1ee9c m\u1ea1nh c\u1ee7a c\u00f4ng ty s\u1ef1 h\u00e0i l\u00f2ng m\u00e0 \u00edt nh\u00e0 b\u00e1n l\u1ebb kh\u00e1c c\u00f3 th\u1ec3 s\u00e1nh \u0111\u01b0\u1ee3c.
C\u00e1c s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 h\u01b0\u1edbng t\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n l\u00e0 trung t\u00e2m trong ph\u01b0\u01a1ng ph\u00e1p n\u00e0y (\u0111\u00f4i khi \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m c\u1ee7a Google tr\u00ean m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng CNTT d\u1ef1a tr\u00ean [[]]. B\u1ea1n h\u1ee3p l\u00fd nh\u00f3m c\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng theo kh\u1ea3 n\u0103ng kinh doanh m\u00e0 ch\u00fang ch\u1ee7 y\u1ebfu h\u1ed7 tr\u1ee3. Sau \u0111\u00f3, b\u1ea1n t\u00ecm th\u1ea5y c\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 ph\u1ea7n c\u1ee9ng c\u1ea7n thi\u1ebft \u0111\u1ec3 l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng trong c\u00e1c kh\u1ea3 n\u0103ng \u0111\u00f3, v\u00e0 (t\u1ed1t h\u01a1n n\u1eefa) \u0111\u1ec3 tinh ch\u1ec9nh v\u00e0 m\u1edf r\u1ed9ng quan ni\u1ec7m c\u1ee7a b\u1ea1n v\u1ec1 c\u00e1c kh\u1ea3 n\u0103ng \u0111\u00f3, lu\u00f4n \u0111i tr\u01b0\u1edbc c\u00e1c \u0111\u1ed1i th\u1ee7.<\/p>\n\n\n\n
T\u1ed5 ch\u1ee9c m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng CNTT theo c\u00e1ch n\u00e0y mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch. Ch\u00fang bao g\u1ed3m s\u1ef1 li\u00ean k\u1ebft CNTT doanh nghi\u1ec7p n\u00e2ng cao, kh\u1ea3 n\u0103ng mang l\u1ea1i s\u1ef1 \u0111\u1ed5i m\u1edbi nhanh h\u01a1n v\u00e0 gi\u00e1 tr\u1ecb l\u1edbn h\u01a1n, \u0111\u1ea7u t\u01b0 hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 b\u1ed1i c\u1ea3nh nh\u00e0 cung c\u1ea5p \u0111\u01a1n gi\u1ea3n h\u00f3a. Xem x\u00e9t mua s\u1eafm m\u1ed9t nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 v\u00e0 gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd \u0111\u1ec3 h\u1ee3p t\u00e1c; h\u1ecd c\u00f3 th\u1ec3 quen thu\u1ed9c h\u01a1n v\u1edbi c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi h\u01a1n v\u00e0 do \u0111\u00f3 c\u00f3 th\u1ec3 cung c\u1ea5p nhanh h\u01a1n v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n b\u1ea1n c\u00f3 th\u1ec3.<\/p>\n\n\n\n
Khi b\u1ea1n t\u1ed5 ch\u1ee9c theo kh\u1ea3 n\u0103ng, b\u1ea1n kh\u00f4ng ph\u1ea3i lo l\u1eafng v\u1ec1 c\u00e1c l\u1edbp kh\u00e1c nhau c\u1ee7a ng\u0103n x\u1ebfp c\u00f4ng ngh\u1ec7. T\u1ea5t c\u1ea3 \u0111\u1ec1u trong ph\u1ea1m vi. T\u1ed5 ch\u1ee9c CNTT c\u1ee7a b\u1ea1n kh\u00f4ng c\u00f2n \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p v\u1edbi c\u00e1c kh\u00e1i ni\u1ec7m c\u0169; n\u00f3 c\u00f3 th\u1ec3 gi\u00fap t\u0103ng t\u1ed1c chuy\u1ec3n \u0111\u1ed5i k\u1ef9 thu\u1eadt s\u1ed1 b\u1eb1ng c\u00e1ch \u00e1p d\u1ee5ng c\u00e1c nguy\u00ean t\u1eafc nh\u01b0 truy c\u1eadp di \u0111\u1ed9ng, thi\u1ebft k\u1ebf d\u1ef1a tr\u00ean API, microservice, c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y v\u00e0 c\u1ea5u tr\u00fac CNTT m\u00f4-\u0111un.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi \u0111\u1ec3 t\u1ed5 ch\u1ee9c theo kh\u1ea3 n\u0103ng:
C\u00e1c kh\u1ea3 n\u0103ng quan tr\u1ecdng nh\u1ea5t ph\u00e2n bi\u1ec7t c\u00f4ng ty c\u1ee7a ch\u00fang t\u00f4i v\u00e0 cung c\u1ea5p gi\u00e1 tr\u1ecb l\u00e0 g\u00ec?
L\u00e0m th\u1ebf n\u00e0o hi\u1ec7n \u0111\u1ea1i h\u00f3a CNTT c\u1ee7a ch\u00fang ta s\u1ebd k\u00edch ho\u1ea1t v\u00e0 t\u0103ng c\u01b0\u1eddng c\u00e1c kh\u1ea3 n\u0103ng n\u00e0y?
Nh\u1eefng gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 v\u00e0 nh\u00e0 cung c\u1ea5p ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi nh\u1eefng kh\u1ea3 n\u0103ng quan tr\u1ecdng n\u00e0y?<\/p>\n\n\n\n
8. H\u00e3y nhanh nh\u1eb9n v\u00e0 l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m<\/p>\n\n\n\n
Khi th\u1ef1c hi\u1ec7n hi\u1ec7n \u0111\u1ea1i h\u00f3a, h\u00e3y t\u00ecm c\u00e1ch \u0111\u1ec3 nh\u1eadn ra l\u1ee3i \u00edch nhanh h\u01a1n. Tr\u00e1nh c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a \u201cBig bang\u201d, trong \u0111\u00f3 b\u1ea1n d\u1ea7n d\u1ea7n x\u00e2y d\u1ef1ng h\u01b0\u1edbng t\u1edbi m\u1ed9t b\u1ea3n ph\u00e1t h\u00e0nh h\u1ec7 th\u1ed1ng bao g\u1ed3m t\u1ea5t c\u1ea3, c\u00f3 th\u1ec3 ph\u1ea3i ch\u1edd \u0111\u1ee3i nhi\u1ec1u th\u00e1ng tr\u01b0\u1edbc khi k\u1ebft qu\u1ea3 b\u1eaft \u0111\u1ea7u \u0111\u01b0\u1ee3c nh\u00ecn th\u1ea5y. Chia b\u1ea3n \u0111\u1ed3 \u0111\u01b0\u1eddng hi\u1ec7n \u0111\u1ea1i h\u00f3a th\u00e0nh c\u00e1c m\u1ee9c t\u0103ng ph\u00e2n ph\u1ed1i ri\u00eang bi\u1ec7t, gi\u1ea3i ph\u00f3ng c\u00e1c ch\u1ee9c n\u0103ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng tr\u00ean m\u1ed9t chu k\u1ef3 ph\u00e1t h\u00e0nh th\u01b0\u1eddng xuy\u00ean. T\u1ed1t h\u01a1n l\u00e0 kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7 v\u00e0 nhanh h\u01a1n ho\u00e0n th\u00e0nh v\u00e0 ch\u1eadm, mi\u1ec5n l\u00e0 b\u1ea1n th\u01b0\u1eddng xuy\u00ean nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng h\u1ec7 th\u1ed1ng v\u00e0 \u0111\u1ec3 ph\u1ea3n h\u1ed3i \u0111\u00f3 h\u01b0\u1edbng d\u1eabn b\u1ea1n chuy\u1ec3n h\u01b0\u1edbng. (Ng\u01b0\u1eddi d\u00f9ng h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 bao g\u1ed3m kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean v\u00e0 b\u1ea5t k\u1ef3 ai kh\u00e1c t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00f4ng ty c\u1ee7a b\u1ea1n, bao g\u1ed3m c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd, nh\u00e0 cung c\u1ea5p v\u00e0 th\u00e0nh vi\u00ean c\u1ed9ng \u0111\u1ed3ng.)<\/p>\n\n\n\n
S\u1eed d\u1ee5ng c\u00e1c khung nhanh \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u0111\u1ec3 thi\u1ebft k\u1ebf v\u00e0 ph\u00e1t tri\u1ec3n. Ch\u00fang bao g\u1ed3m scrum (bao g\u1ed3m c\u00e1c nh\u00f3m t\u1ef1 t\u1ed5 ch\u1ee9c), ph\u00e2n ph\u1ed1i nhanh nh\u1eb9n c\u00f3 k\u1ef7 lu\u1eadt (m\u1ed9t quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh nh\u00f3m), khung nhanh nh\u1eb9n (\u0111i\u1ec1u ch\u1ec9nh nhi\u1ec1u nh\u00f3m), DevOps (th\u1ef1c h\u00e0nh nh\u1eb1m gi\u1ea3m th\u1eddi gian ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m) v\u00e0 CNTT n\u1ea1c ( d\u1ef1a tr\u00ean ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 li\u00ean t\u1ee5c). Cho d\u00f9 b\u1ea1n ch\u1ecdn khung n\u00e0o, h\u00e3y hu\u1ea5n luy\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c b\u00ean li\u00ean quan m\u1ed9t c\u00e1ch c\u1ea9n th\u1eadn trong \u0111\u00f3, \u0111\u1ec3 h\u1ecd c\u00f3 s\u1ef1 hi\u1ec3u bi\u1ebft chung v\u1ec1 c\u00e1c th\u1ef1c ti\u1ec5n li\u00ean quan.<\/p>\n\n\n\n
Ngay c\u1ea3 khi b\u1ea1n n\u1eafm b\u1eaft s\u1ef1 nhanh nh\u1eb9n, v\u1eabn l\u00e0 ng\u01b0\u1eddi d\u00f9ng trung t\u00e2m, ngh\u0129a l\u00e0 ch\u00fa \u00fd \u0111\u1ebfn ph\u1ea3n \u1ee9ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n vi\u00ean v\u00e0 ph\u1ea3n \u1ee9ng nhanh trong c\u00e1ch b\u1ea1n k\u1ebft h\u1ee3p ph\u1ea3n \u1ee9ng c\u1ee7a h\u1ecd v\u00e0o thi\u1ebft k\u1ebf c\u1ee7a b\u1ea1n. \u0110\u01b0a ra c\u00e1c t\u00ednh n\u0103ng m\u1edbi theo c\u00e1ch cho ph\u00e9p b\u1ea1n ki\u1ec3m tra ch\u00fang tr\u00ean c\u00e1c h\u1ed3 s\u01a1 ng\u01b0\u1eddi d\u00f9ng v\u00e0 kh\u00e1ch h\u00e0ng kh\u00e1c nhau. V\u00ed d\u1ee5: b\u1ea1n c\u00f3 th\u1ec3 tri\u1ec3n khai hai t\u00ednh n\u0103ng kh\u00e1c nhau cho c\u00e1c th\u00e0nh vi\u00ean c\u1ee7a c\u00f9ng m\u1ed9t nh\u00f3m kh\u00e1ch h\u00e0ng ho\u1eb7c khu v\u1ef1c \u0111\u1ecba l\u00fd \u0111\u1ec3 xem li\u1ec7u h\u1ecd c\u00f3 k\u00edch ho\u1ea1t c\u00e1c ph\u1ea3n h\u1ed3i kh\u00e1c nhau hay kh\u00f4ng.<\/p>\n\n\n\n
Thi\u1ebft l\u1eadp m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn k\u1ef7 lu\u1eadt v\u00e0 nh\u1ea5t qu\u00e1n \u0111\u1ed1i v\u1edbi trung t\u00e2m ng\u01b0\u1eddi d\u00f9ng. B\u1ea1n c\u00f3 th\u1ec3 theo d\u00f5i h\u00e0nh vi c\u1ee7a m\u1ecdi ng\u01b0\u1eddi tr\u00ean h\u1ec7 th\u1ed1ng c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch theo d\u00f5i t\u1ed5 h\u1ee3p ph\u00edm, th\u00f4ng qua kh\u1ea3o s\u00e1t ho\u1eb7c th\u00f4ng qua quan s\u00e1t tr\u1ef1c ti\u1ebfp ng\u01b0\u1eddi d\u00f9ng \u0111ang v\u1eadt l\u1ed9n v\u1edbi l\u1eddi nh\u1eafc tr\u00ean m\u00e0n h\u00ecnh ho\u1eb7c \u0111i\u1ec7n tho\u1ea1i th\u00f4ng minh c\u1ee7a h\u1ecd. \u0110i\u1ec1u ch\u1ec9nh v\u00e0 \u0111i\u1ec1u ch\u1ec9nh h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c c\u1ee7a ri\u00eang b\u1ea1n \u0111\u1ec3 di\u1ec5n gi\u1ea3i ph\u1ea3n h\u1ed3i c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. \u00c1p d\u1ee5ng m\u1ed9t t\u01b0 duy c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, v\u00ec v\u1eady b\u1ea1n lu\u00f4n t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i \u0111\u1ec3 h\u1ecdc h\u1ecfi v\u00e0 l\u00e0m cho h\u1ec7 th\u1ed1ng c\u1ee7a b\u1ea1n t\u1ed1t h\u01a1n. N\u1eafm b\u1eaft nh\u1eefng c\u01a1 h\u1ed9i \u0111\u00f3.<\/p>\n\n\n\n
C\u00e1c c\u00e2u h\u1ecfi \u0111\u1ec3 th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn nhanh v\u00e0 l\u1ea5y ng\u01b0\u1eddi d\u00f9ng l\u00e0m trung t\u00e2m:
Ai s\u1ebd \u0111\u01b0\u1ee3c h\u01b0\u1edfng l\u1ee3i nhi\u1ec1u nh\u1ea5t t\u1eeb \u200b\u200bnh\u1eefng thay \u0111\u1ed5i, v\u00e0 h\u1ecd tham gia nh\u01b0 th\u1ebf n\u00e0o?
L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ph\u00e2n t\u00edch c\u1ee7a ch\u00fang t\u00f4i c\u1ea3i thi\u1ec7n ki\u1ebfn \u200b\u200bth\u1ee9c v\u1ec1 kinh nghi\u1ec7m c\u1ee7a h\u1ecd?
L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang ta xoay v\u00f2ng v\u00e0 thay \u0111\u1ed5i c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a ch\u00fang ta khi ch\u00fang ta c\u1ea7n?<\/p>\n\n\n\n
9. \u0110\u1ea7u t\u01b0 v\u00e0o c\u00e1c t\u00e0i nguy\u00ean t\u1ea1o ra thanh thay \u0111\u1ed5i<\/p>\n\n\n\n
Tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u hi\u1ec7n \u0111\u1ea1i h\u00f3a, h\u00e3y th\u1ef1c hi\u1ec7n m\u1ed9t ph\u00e2n t\u00edch c\u1ea9n th\u1eadn v\u1ec1 chi\u1ec1u r\u1ed9ng v\u00e0 s\u1ef1 \u0111a d\u1ea1ng c\u1ee7a c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft cho m\u1ed9t k\u1ebft qu\u1ea3 th\u00e0nh c\u00f4ng. Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o chuy\u1ec3n \u0111\u1ed5i c\u0169ng quan tr\u1ecdng nh\u01b0 kh\u1ea3 n\u0103ng k\u1ef9 thu\u1eadt. C\u00f3 t\u00ednh ch\u1ecdn l\u1ecdc cao trong vi\u1ec7c th\u00e0nh l\u1eadp \u0111\u1ed9i gi\u00e1m s\u00e1t n\u1ed7 l\u1ef1c. Ch\u1ecdn nh\u1eefng ng\u01b0\u1eddi c\u00f3 thi\u00ean h\u01b0\u1edbng m\u1ea1nh m\u1ebd \u0111\u1ec3 thay \u0111\u1ed5i, khao kh\u00e1t v\u00e0 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi m\u1ea1nh m\u1ebd, kh\u1ea3 n\u0103ng ch\u1ecbu \u0111\u1ef1ng cao \u0111\u1ed1i v\u1edbi c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p v\u00e0 kh\u00f4ng ch\u1eafc ch\u1eafn, v\u00e0 danh ti\u1ebfng v\u1eefng ch\u1eafc cho s\u1ef1 h\u1ee3p t\u00e1c v\u00e0 l\u00e0m vi\u1ec7c theo nh\u00f3m.
Ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c t\u00e0i ch\u00ednh c\u0169ng quan tr\u1ecdng nh\u01b0 v\u1eady. S\u1eafp x\u1ebfp t\u00e0i tr\u1ee3 cho c\u00e1c \u01b0u ti\u00ean hi\u1ec7n \u0111\u1ea1i h\u00f3a cao nh\u1ea5t c\u1ee7a b\u1ea1n. H\u00e3y r\u1ea5t r\u00f5 r\u00e0ng v\u1ec1 nh\u1eefng l\u0129nh v\u1ef1c b\u1ea1n s\u1ebd kh\u00f4ng chi ti\u1ec1n v\u00e0o. R\u00e0 so\u00e1t c\u00e1c l\u1ef1a ch\u1ecdn c\u1ee7a b\u1ea1n v\u1ec1 c\u00e1c t\u00ednh n\u0103ng v\u00e0 c\u00f4ng ngh\u1ec7 mong mu\u1ed1n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ngu\u1ed3n t\u00e0i ch\u00ednh \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi gi\u00e1 tr\u1ecb cao nh\u1ea5t.<\/p>\n\n\n\n
Tr\u00e1nh c\u00e1c t\u00ecnh hu\u1ed1ng b\u1ecb kh\u00f3a, trong \u0111\u00f3 m\u1ed9t nh\u00e0 cung c\u1ea5p c\u00f3 quy\u1ec1n ki\u1ec3m so\u00e1t c\u00e1c t\u01b0\u01a1ng t\u00e1c c\u1ee7a b\u1ea1n (v\u00ed d\u1ee5: b\u1edfi v\u00ec, d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n n\u1eb1m trong m\u1ed9t h\u1ec7 th\u1ed1ng kh\u00e9p k\u00edn v\u00e0 \u0111\u1ed9c quy\u1ec1n). Nh\u1ea5n m\u1ea1nh v\u00e0o c\u00e1c API m\u1edf c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi m\u1ed9t lo\u1ea1t c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c. Th\u1eed nghi\u1ec7m v\u1edbi ph\u1ea7n m\u1ec1m ngu\u1ed3n m\u1edf v\u00e0 l\u00e0m cho kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 t\u00edch h\u1ee3p tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n quan tr\u1ecdng trong s\u1ef1 chuy\u00ean c\u1ea7n v\u1ec1 c\u00f4ng ngh\u1ec7 c\u1ee7a b\u1ea1n. V\u00ed d\u1ee5: n\u1ebfu b\u1ea1n s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m th\u01b0\u01a1ng m\u1ea1i s\u1eb5n c\u00f3, h\u00e3y \u0111\u1ea3m b\u1ea3o r\u1eb1ng n\u00f3 c\u00f3 th\u1ec3 li\u00ean k\u1ebft v\u1edbi nhi\u1ec1u lo\u1ea1i c\u01a1 s\u1edf d\u1eef li\u1ec7u, bao g\u1ed3m c\u00e1c s\u1ea3n ph\u1ea9m ngu\u1ed3n m\u1edf. T\u00ecm ki\u1ebfm c\u00e1c c\u00f4ng ngh\u1ec7 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u00f9ng nhau v\u00ec ng\u00f4n ng\u1eef ch\u00fang \u0111\u01b0\u1ee3c vi\u1ebft v\u00e0 c\u00e1c ng\u0103n x\u1ebfp c\u00f4ng ngh\u1ec7 m\u00e0 ch\u00fang \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng.
H\u00e3y suy ngh\u0129 th\u00f4ng qua vi\u1ec7c cung c\u1ea5p l\u1ea1i cho h\u1ec7 th\u1ed1ng c\u0169 \u0111\u1ec3 gi\u1eef cho n\u00f3 ch\u1ea1y \u0111\u1ea7y \u0111\u1ee7 trong khi h\u1ec7 th\u1ed1ng m\u1edbi \u0111ang \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng. Ngay c\u1ea3 trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i, b\u1ea1n c\u00f3 th\u1ec3 c\u1ea7n ph\u1ea3i t\u00e0i tr\u1ee3 c\u00e1c s\u1eeda \u0111\u1ed5i ph\u1ea3i l\u00e0m cho h\u1ec7 th\u1ed1ng k\u1ebf th\u1eeba (v\u00ed d\u1ee5: \u0111\u1ec3 \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u ph\u00e1p l\u00fd v\u00e0 l\u1eadp ph\u00e1p m\u1edbi). \u0110\u1ea3m b\u1ea3o r\u1eb1ng t\u00e0i tr\u1ee3 cho c\u00e1c lo\u1ea1i thay \u0111\u1ed5i n\u00e0y, cho c\u1ea3 h\u1ec7 th\u1ed1ng c\u0169 v\u00e0 h\u1ec7 th\u1ed1ng m\u1edbi, \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00ednh v\u00e0o ng\u00e2n s\u00e1ch chung.<\/p>\n\n\n\n
Ph\u00e1t tri\u1ec3n m\u1ed9t k\u1ebf ho\u1ea1ch t\u00e0i tr\u1ee3 \u0111\u1ec3 ng\u1eebng ho\u1ea1t \u0111\u1ed9ng v\u00e0 ngh\u1ec9 h\u01b0u h\u1ec7 th\u1ed1ng c\u0169, v\u00e0 \u0111\u1ec3 chuy\u1ec3n m\u1ecdi ng\u01b0\u1eddi sang h\u1ec7 th\u1ed1ng m\u1edbi. Bao g\u1ed3m t\u00e0i tr\u1ee3 cho h\u1ecdc t\u1eadp v\u00e0 ph\u00e1t tri\u1ec3n. H\u00e3y r\u00f5 r\u00e0ng v\u00e0 th\u1eb3ng th\u1eafn v\u1ec1 k\u1ebf ho\u1ea1ch chuy\u1ec3n \u0111\u1ed5i \u0111\u1ec3 nh\u00f3m ch\u1ecbu tr\u00e1ch nhi\u1ec7m duy tr\u00ec h\u1ec7 th\u1ed1ng k\u1ebf th\u1eeba hi\u1ec3u vai tr\u00f2 c\u1ee7a h\u1ecd quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o v\u00e0 nh\u1eefng l\u1ef1a ch\u1ecdn n\u00e0o c\u00f3 s\u1eb5n cho h\u1ecd. Cung c\u1ea5p c\u00e1c khuy\u1ebfn kh\u00edch \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi n\u00e0y v\u1eabn c\u00f3 \u0111\u1ed9ng l\u1ef1c cao trong khi l\u00e0m nh\u1eefng vi\u1ec7c c\u00f3 v\u1ebb l\u00e0 c\u00f4ng vi\u1ec7c kh\u00f4ng l\u00e0nh m\u1ea1nh.<\/p>\n\n\n\n
C\u00e2u h\u1ecfi cho vi\u1ec7c \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c t\u00e0i nguy\u00ean t\u1ea1o ra s\u1ef1 thay \u0111\u1ed5i:
Nh\u1eefng kho\u1ea3n \u0111\u1ea7u t\u01b0 CNTT n\u00e0o \u0111\u01b0\u1ee3c li\u00ean k\u1ebft v\u1edbi l\u1ee3i nhu\u1eadn l\u1edbn nh\u1ea5t?
L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang t\u00f4i s\u1eafp x\u1ebfp l\u1ea1i c\u00e1c ngu\u1ed3n l\u1ef1c \u0111\u1ec3 h\u1ed7 tr\u1ee3 chuy\u1ec3n \u0111\u1ed5i trong khi \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p?
Nh\u1eefng k\u1ef9 n\u0103ng n\u00e0o s\u1ebd c\u1ea7n thi\u1ebft v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng m\u1edbi, v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang t\u00f4i x\u00e2y d\u1ef1ng ch\u00fang?<\/p>\n\n\n\n
10. \u0110\u1ed1i t\u00e1c d\u1ef1a tr\u00ean c\u00e1c gi\u00e1 tr\u1ecb v\u00e0 ni\u1ec1m tin \u0111\u01b0\u1ee3c chia s\u1ebb<\/p>\n\n\n\n
C\u00e1c h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 m\u00e0 b\u1ea1n hi\u1ec7n \u0111\u1ea1i h\u00f3a l\u00e0 ch\u00eca kh\u00f3a cho t\u01b0\u01a1ng lai c\u1ee7a t\u1ed5 ch\u1ee9c. Do \u0111\u00f3, kh\u00f4ng coi vi\u1ec7c hi\u1ec7n \u0111\u1ea1i h\u00f3a – ho\u1eb7c mua s\u1eafm h\u00e0ng h\u00f3a v\u00e0 d\u1ecbch v\u1ee5 c\u1ea7n thi\u1ebft \u0111\u1ec3 h\u1ed7 tr\u1ee3 n\u00f3 – nh\u01b0 m\u1ed9t s\u1ef1 ki\u1ec7n giao d\u1ecbch. Khi l\u1ef1a ch\u1ecdn \u0111\u1ed1i t\u00e1c l\u00e2u d\u00e0i, h\u00e3y \u0111\u1ea7u t\u01b0 v\u00e0o s\u1ef1 chuy\u00ean c\u1ea7n \u0111\u1eb7c bi\u1ec7t v\u01b0\u1ee3t qu\u00e1 c\u00e1c ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 ti\u00eau chu\u1ea9n c\u1ee7a b\u1ea1n. M\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 t\u00ecm c\u00e1c c\u00f4ng ty c\u00f3 th\u1ec3 mang l\u1ea1i l\u1ee3i \u00edch chung v\u00e0 t\u1eeb \u0111\u00f3 b\u1ea1n c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n m\u1ed1i quan h\u1ec7 l\u00e0m vi\u1ec7c li\u00ean quan \u0111\u1ebfn cam k\u1ebft l\u1eabn nhau v\u00e0 h\u1ee3p t\u00e1c s\u00e1ng t\u1ea1o c\u0169ng nh\u01b0 th\u1ecfa thu\u1eadn c\u00f4ng b\u1eb1ng.<\/p>\n\n\n\n
N\u1ebfu b\u1ea1n kh\u00f4ng c\u00f3 quy\u1ec1n n\u00e0y, kh\u00f4ng ch\u1ec9 d\u1ef1 \u00e1n c\u00f3 th\u1ec3 th\u1ea5t b\u1ea1i, m\u00e0 chi ph\u00ed chuy\u1ec3n \u0111\u1ed5i c\u00f3 th\u1ec3 l\u00e0 \u0111\u00e1ng k\u1ec3. Do \u0111\u00f3, s\u1eed d\u1ee5ng c\u00e1c c\u00e1ch th\u1ee9c ch\u00ednh th\u1ee9c c\u0169ng nh\u01b0 thu th\u1eadp th\u00f4ng tin ch\u00ednh th\u1ee9c. T\u00ecm ki\u1ebfm c\u00e1c c\u00f4ng ty c\u00f3 gi\u00e1 tr\u1ecb b\u1ea1n chia s\u1ebb v\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh l\u00e0 \u0111\u00e1ng tin c\u1eady. \u0110\u00e1nh gi\u00e1 \u0111\u1ed9 tin c\u1eady c\u1ee7a c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd b\u1eb1ng c\u00e1ch xem x\u00e9t c\u00e1c h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 m\u00e0 h\u1ecd \u0111\u00e3 x\u00e2y d\u1ef1ng cho ch\u00ednh h\u1ecd. H\u00e3y suy ngh\u0129 v\u1ec1 vi\u1ec7c c\u00e1c h\u1ec7 th\u1ed1ng \u0111\u00f3 h\u1ed7 tr\u1ee3 c\u00e1c kh\u1ea3 n\u0103ng \u0111\u1eb7c bi\u1ec7t c\u1ee7a ch\u00fang t\u1ed1t nh\u01b0 th\u1ebf n\u00e0o, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng s\u1ebd c\u00f3 l\u1ee3i cho b\u1ea1n nh\u01b0 l\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang.<\/p>\n\n\n\n
M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh v\u1ec1 c\u00e1ch t\u00ecm ki\u1ebfm \u0111\u1ed1i t\u00e1c ph\u00f9 h\u1ee3p \u0111\u1ebfn t\u1eeb ATB Financial, c\u00f3 tr\u1ee5 s\u1edf t\u1ea1i t\u1ec9nh Alberta c\u1ee7a Canada. N\u00f3 \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0o n\u0103m 1938 v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t t\u1eadp \u0111o\u00e0n thu\u1ed9c s\u1edf h\u1eefu c\u1ee7a ch\u00ednh ph\u1ee7, v\u1edbi nhi\u1ec7m v\u1ee5 cung c\u1ea5p cho c\u00f4ng d\u00e2n c\u1ee7a Alberta c\u00e1c ngu\u1ed3n t\u00edn d\u1ee5ng thay th\u1ebf. Sau khi xem x\u00e9t chi\u1ebfn l\u01b0\u1ee3c, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a c\u00f4ng ty \u0111\u00e3 \u0111\u1eb7t ra m\u1ed9t ng\u00e2n h\u00e0ng th\u00e1ch th\u1ee9c \u0111\u1ea7u ti\u00ean tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y. Ng\u00e2n h\u00e0ng th\u00e1ch th\u1ee9c n\u00e0y – Brightside – \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 cung c\u1ea5p m\u1ed9t \u0111\u1ec1 xu\u1ea5t gi\u00e1 tr\u1ecb duy nh\u1ea5t cho m\u1ed9t nh\u00f3m ng\u01b0\u1eddi ti\u00eau d\u00f9ng m\u00e0 ATB tin r\u1eb1ng kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao: kh\u00e1ch h\u00e0ng b\u1ea3n \u0111\u1ecba k\u1ef9 thu\u1eadt s\u1ed1 v\u00e0 hi\u1ec3u bi\u1ebft k\u1ef9 thu\u1eadt s\u1ed1.<\/p>\n\n\n\n
Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i m\u00e0 h\u1ecd s\u1ebd c\u1ea7n \u0111\u1ec3 \u0111\u1ee9ng l\u00ean Brightside, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ee7a ATB \u0111\u00e3 r\u1ea5t c\u00e2n nh\u1eafc trong c\u00e1ch h\u1ecd \u0111\u00e1nh gi\u00e1 c\u00e1c nh\u00e0 cung c\u1ea5p. H\u1ecd b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch ph\u00e1t tri\u1ec3n danh s\u00e1ch 37 t\u1ed5 ch\u1ee9c \u0111\u1ed1i t\u00e1c ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh th\u00f4ng qua nghi\u00ean c\u1ee9u v\u00e0 ki\u1ebfn \u200b\u200bth\u1ee9c c\u1ee7a PwC v\u1ec1 b\u1ed1i c\u1ea3nh k\u1ef9 thu\u1eadt s\u1ed1 d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh. Danh s\u00e1ch \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn xu\u1ed1ng c\u00f2n b\u1ed1n th\u00f4ng qua quy tr\u00ecnh RFI s\u1eed d\u1ee5ng c\u00e1c ti\u00eau ch\u00ed ti\u00eau chu\u1ea9n nh\u01b0 c\u00e2n nh\u1eafc v\u1ec1 c\u00f4ng ngh\u1ec7, kh\u1ea3 n\u0103ng \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u v\u00e0 cam k\u1ebft, t\u00e0i li\u1ec7u tham kh\u1ea3o, s\u1ee9c kh\u1ecfe t\u00e0i ch\u00ednh v\u00e0 kh\u1ea3 n\u0103ng t\u1ed3n t\u1ea1i l\u00e2u d\u00e0i. C\u00e1c n\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7 ng\u00e0y nay kh\u00f4ng ch\u1ec9 l\u00e0 phi\u00ean b\u1ea3n m\u1edbi c\u1ee7a c\u00e1c h\u1ec7 th\u1ed1ng c\u0169. Ch\u00fang cho\u00a0ph\u00e9p b\u1ea1n thi\u1ebft k\u1ebf m\u1ed9t doanh nghi\u1ec7p k\u1ef9 thu\u1eadt s\u1ed1 ho\u00e0n to\u00e0n m\u1edbi – mi\u1ec5n l\u00e0 b\u1ea1n tu\u00e2n theo c\u00e1c nguy\u00ean t\u1eafc n\u00e0y. V\u00f2ng \u0111\u1eddi c\u1ee7a c\u00f4ng ngh\u1ec7 th\u00f4ng tin \u0111ang tr\u1edf n\u00ean ng\u1eafn h\u01a1n m\u1ed7i […]<\/p>\n","protected":false},"author":1,"featured_media":138,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/posts\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":1,"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/posts\/137\/revisions"}],"predecessor-version":[{"id":558,"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/posts\/137\/revisions\/558"}],"wp:attachment":[{"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/media?parent=137"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/categories?post=137"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itan.vn\/index.php\/wp-json\/wp\/v2\/tags?post=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
—
Team d\u1ecbch #ITAN<\/a>
Anh\/ch\u1ecb th\u1ea5y hay th\u00ec link\/comment\/share tr\u00edch ngu\u1ed3n d\u1eabn t\u1eeb b\u00e0i vi\u1ebft n\u00e0y \u1ee7ng h\u1ed9 ITAN nh\u00e9.
Tks<\/p>\n","protected":false},"excerpt":{"rendered":"